Customer Support Rep Atl

4 weeks ago

Marietta, United States YKK Corporation of America Full time

**About YKK Corporation**:
At the YKK Group, we believe in the “Cycle of Goodness” - the idea that “no one prospers without rendering benefit to others.” We’re committed to creating value for our customers, employees, and society in all that we do.

**Job Summary**:
The purpose of this position is to Perform a variety of duties related to Customer Support by performing the following duties.

**Essential Duties and Responsibilities**:

- Receives orders from customers by phone, mail, fax, web, EDI and daily process orders to ensure prompt delivery. Inputs order into computer.
- Resolves customer’s inquires and complaints by checking on delivery dates, availability of product, shipping information etc. Coordinates with Sales, Planning and MFG to help resolve any issues from customers.
- Determines the in-house availability of products to fill orders or places orders with appropriate parties to ensure prompt delivery of products.
- Monitors the status of open orders, back orders, daily orders and purchase orders to ensure product is received on time to fill orders.
- Files and performs other general office work.
- Requires little supervision.
- Comply with YKK’s Compliance Program Including Environmental, Quality, Health & Safety, and Confidential Information Management Guidelines
- Performs other position-related duties as assigned.

**Supervision and Scope of Position**:
This job has no direct supervisory responsibilities.

**Qualifications and Requirements**:
High school diploma or general education degree (GED); and 2 years to 5 years of related experience in Customer Service and/or training.

Must have the ability to read and write simple correspondence. Ability to add, subtract, multiply and divide. Knowledge of Microsoft Office basic functions.

**Physical Demands**:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to finger, handle, or feel; reach with hands and arms; stoop, kneel, crouch, or crawl and talk or hear. The employee must occasionally lift and/or move up to 20 pounds. Specific vision abilities required by this job include close vision and ability to adjust focus.

**Work Environment**:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. The noise level in the work environment is usually moderate. The employee is required to wear appropriate safety protective equipment at the proper times and in the proper environments as required by safety program rules.

**Equal Opportunity**:
YKK is an equal opportunity employer and makes all employment related decisions without regard to age, race, color, religion, gender, national origin, disability, veteran status, or any other status protected by applicable local, state, or federal law. The Company is committed to providing and maintaining a safe workplace for all employees. To accomplish this commitment, the Company shall comply with all current occupational health, safety, and environmental laws and develop the best feasible operations, procedures, technologies, and policies to provide such conditions. In order to provide a safe and healthy work environment for our employees and customers, the Company maintains an environment free of smoke and smokeless tobacco products and does not tolerate the use of any illegal drugs or the abuse of legal drugs or alcohol in the workplace.

  • Customer Service Rep

    4 weeks ago

    Marietta, United States Arrow Exterminators Full time

    Hey there, future customer service rockstar! Are you ready to embark on a thrilling career journey with Arrow Exterminators? Buckle up, because we're not your average home improvement company we're a tight-knit family committed to revolutionizing the industry. And guess what? We're on the lookout for passionate individuals like you to join our ranks as...

  • Customer Service Rep

    1 month ago

    Marietta, United States Arrow Exterminators Full time

    Job DescriptionJob DescriptionHey there, future customer service rockstar! Are you ready to embark on a thrilling career journey with Arrow Exterminators? Buckle up, because we're not your average home improvement company – we're a tight-knit family committed to revolutionizing the industry.And guess what? We're on the lookout for passionate...

  • Customer Service Rep

    2 weeks ago

    Marietta, United States Meridian Brick Full time

    ** Customer Service Rep** **Job Category****:** Customer Service **Requisition Number****:** CUSTO001904 Showing 1 location **Job Details** **Description** JOB TITLE: **Customer Service Representative** DEPARTMENT: Sales LOCATION: Marietta TRAVEL: N/A Meridian Brick brings together hundreds of years of brickmaking legacy and today is North Americas largest...

  • Customer Service

    3 weeks ago

    Marietta, United States WellStar Health System Full time

    Customer Service & Collections Rep Wellstar Shared Services Location Georgia-Marietta Category Professional Job Id 76084 Job Type Full-Time Days JOB DESCRIPTION Overview our mission is simple, yet powerful: to enhance the health and well-being of every person we serve. We are proud to have become a shining example of whats possible when the brightest...

  • Customer Service Rep

    1 month ago

    Marietta, United States Domino's Pizza LLC Full time

    Description You got game? You got spring in your step? You want the best job in the world! And schedules that work with you, not against you? That's right, we live to beat the rush and make it possible to make, bake or take pizzas during the hungry hours of the day and night, part or full time. You'll have plenty of time left over for school, hanging with...

  • Outside Sales Rep

    7 days ago

    Marietta, United States United Rentals Full time

    Company Name: United RentalsDescription Great company. Great people. Great opportunities.If you'd like the chance to make your mark with the world's largest equipment rental provider, come build your future with United Rentals! As a Sales Representative for our Reliable Onsite Services (ROS) division, you will drive profitable revenue in your assigned...

  • Representative, Customer Support

    4 weeks ago

    Marietta, United States RS Hughes Company Inc Full time

    Job DescriptionJob DescriptionImagine a company that recognizes excellence in not only the products it sells, but also in its employees. R.S. Hughes Company, Inc. is that company. We hold ourselves to the highest standards of quality and professionalism — and we treat our employees like the valuable assets they are.Founded in 1954, R.S. Hughes Co., Inc. is...

  • Representative, Customer Support

    2 weeks ago

    Marietta, United States RS Hughes Company Inc Full time

    Job DescriptionJob DescriptionImagine a company that recognizes excellence in not only the products it sells, but also in its employees. R.S. Hughes Company, Inc. is that company. We hold ourselves to the highest standards of quality and professionalism — and we treat our employees like the valuable assets they are.Founded in 1954, R.S. Hughes Co., Inc. is...

  • Patient Access Rep

    4 weeks ago

    Marietta, United States United Musculoskeletal Partners Full time

    Patient Access Rep Job Details Job Type Full-time Marietta, GA Description Position Overview The Patient Access Representative is responsible for all aspects of the registration process, insurance verifications, patient collections, referrals and scanning documents into the EMR system. Essential Functions • Provide excellent customer service to...

  • Termite Inspection

    3 weeks ago

    Marietta, United States Arrow Exterminators Full time

    We're on the hunt for a **full-time Termite Inspection - Pest Control Inside Sales Rep** to join our team and become part of our close-knit community. At **Arrow Exterminators** in Marietta, GA, we're not just about pest control - we're about building relationships, providing exceptional service, and creating a family-friendly atmosphere where every team...

  • Bilingual Technical Support Specailist

    2 days ago

    Marietta, United States Insight Global Full time

    Day-to-DayInsight Global is seeking a Technical Support Representative to work onsite in Marietta, GA for a client within the payment services industry. This person will be responsible for a high volume of inbound calls supporting merchants and customers issues. This rep will be resolving issues related to hardware, software, and/or networking issues with...

  • Bilingual Technical Support Specailist

    2 days ago

    Marietta, United States Insight Global Full time

    Day-to-DayInsight Global is seeking a Technical Support Representative to work onsite in Marietta, GA for a client within the payment services industry. This person will be responsible for a high volume of inbound calls supporting merchants and customers issues. This rep will be resolving issues related to hardware, software, and/or networking issues with...

  • Customer Service Phone Rep

    3 weeks ago

    Marietta, United States ATC Income Tax Full time

    Job Description ATC Income Tax is now hiring.... Part/Full-time Customer Service Phone Representatives (Seasonal Position - no experience needed) ATTN: If hired, position will start immediately Monday, January 1, 2024. Training will be held via Zoom and socially distanced in-person at our Marietta & Decatur locations. THIS IS A SEASONAL POSITION. Employment...

  • Customer Support Specialist

    1 week ago

    Marietta, United States Synergis Full time

    Customer Support SpecialistMarietta, GAOnsiteSynergis’ client, a leader delivering IoT solutions for multi-tenant / multi-family housing, has engaged us in a search to add a Customer Support Specialist to their growing team! The Customer Support Specialist will have exemplary networking knowledge for troubleshooting purposes and a driven, polished approach...

  • Customer Support Specialist

    1 week ago

    Marietta, United States Synergis Full time

    Customer Support SpecialistMarietta, GAOnsiteSynergis’ client, a leader delivering IoT solutions for multi-tenant / multi-family housing, has engaged us in a search to add a Customer Support Specialist to their growing team! The Customer Support Specialist will have exemplary networking knowledge for troubleshooting purposes and a driven, polished approach...

  • Customer Support Specialist

    7 days ago

    Marietta, United States Synergis Full time

    Customer Support Specialist Marietta, GA Onsite Synergis’ client, a leader delivering IoT solutions for multi-tenant / multi-family housing, has engaged us in a search to add a Customer Support Specialist to their growing team!   The Customer Support Specialist will have exemplary networking knowledge for troubleshooting purposes and a driven, polished...

  • Customer Support Specialist

    17 hours ago

    Marietta, United States Synergis Full time

    Customer Support SpecialistMarietta, GAOnsiteSynergis’ client, a leader delivering IoT solutions for multi-tenant / multi-family housing, has engaged us in a search to add a Customer Support Specialist to their growing team! The Customer Support Specialist will have exemplary networking knowledge for troubleshooting purposes and a driven, polished approach...

  • Customer Support Specialist

    5 hours ago

    Marietta, United States Synergis Full time

    Customer Support SpecialistMarietta, GAOnsiteSynergis’ client, a leader delivering IoT solutions for multi-tenant / multi-family housing, has engaged us in a search to add a Customer Support Specialist to their growing team! The Customer Support Specialist will have exemplary networking knowledge for troubleshooting purposes and a driven, polished approach...

  • Bilingual Customer Service Representative

    3 weeks ago

    Marietta, United States Insight Global Full time

    Bilingual Technical Support Representative 9 Month Contract to Hire Onsite in Marietta, 30066 Job Summary: This person will be responsible for a high volume of inbound calls supporting merchants and customers issues. This rep will be resolving issues related to hardware, software, and/or networking issues with terminal devices/POS systems. In this role,...

  • Customer Support Engineer

    1 month ago

    Marietta, Georgia, United States SageNet Full time

    Company OverviewSageNet is a leading managed services provider specializing in connectivity, digital signage and cybersecurity. The company connects, manages and protects technologies and devices across widely distributed enterprises. SageNet's people, processes and technologies, coupled with its collaborative approach, empowers customers to achieve their...