Current jobs related to Workplace Experience Manager - New York - JLL
-
Workplace Experience Manager
2 weeks ago
New York, New York, United States SPS Full timeJob SummaryThe Workplace Experience Manager is a key role at SPS, responsible for creating an exceptional workplace experience for our clients. This individual will be responsible for developing and managing the workplace experience strategy for our client's site, creating a compelling destination and home to the next generation's workplace.Key...
-
Workplace Experience Manager
6 days ago
New York, New York, United States SPS Full timeJob Title: Workplace Experience ManagerWe are seeking a highly skilled and experienced Workplace Experience Manager to join our team at SPS. As a Workplace Experience Manager, you will be responsible for creating and implementing a comprehensive workplace experience strategy that enhances the overall experience of our clients and their employees.Key...
-
Workplace Experience Manager
2 weeks ago
New York, New York, United States SPS Full timeJob SummaryThe Workplace Experience Manager is a key role at SPS, responsible for creating and delivering exceptional workplace experiences for our clients. This individual will be the face of SPS, ensuring that every interaction with our clients is positive and memorable.Key ResponsibilitiesDevelop and implement workplace experience strategies that align...
-
Workplace Experience Manager
2 weeks ago
New York, New York, United States SPS Full timeJob Title: Workplace Experience ManagerAt SPS, we are seeking a highly skilled and experienced Workplace Experience Manager to join our team. As a key member of our team, you will be responsible for creating and delivering exceptional workplace experiences for our clients.Key Responsibilities:Develop and implement workplace experience strategies that align...
-
Workplace Experience Manager
1 month ago
New York, United States Forrest Solutions Full time $75,000Job DescriptionJob DescriptionWe are seeking a highly motivated, adaptable, and creative Workplace Experience Manager to lead the design, development, and ongoing management of our workspace and five-star environment. This role will be pivotal in ensuring that our physical space meets the needs of our staff and guests, creating an atmosphere that reflects...
-
Workplace Experience Manager
2 weeks ago
New York County, New York, United States Paramount HQ NYC Full timeAbout UsAt Paramount HQ NYC, we prioritize our employees' well-being and growth. Our company culture is built on a foundation of diversity, inclusivity, and employee development. We offer a comprehensive benefits package, including health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs and employee...
-
Workplace Experience Manager, US
3 weeks ago
New York, United States Datamaran Part timeJob DescriptionJob DescriptionWorkplace Experience ManagerReporting to: VP of People in HRLocation: Hybrid. New York City, New York, USPart-time: 3 days or 5x half days/week We are Datamaran: a fast-paced, energetic and high-growth technology company.Datamaran is the only software analytics platform in the world that identifies and monitors external risks,...
-
Workplace Experience Manager, US
1 month ago
New York, United States Datamaran Full timeJob DescriptionJob DescriptionWorkplace Experience ManagerReporting to: VP of People in HRLocation: Hybrid. New York City, New York, USFull-time/Part-timeWe are Datamaran: a fast-paced, energetic and high-growth technology company.Datamaran is the only software analytics platform in the world that identifies and monitors external risks, including ESG....
-
Workplace Experience Manager, US
1 day ago
New York, United States Datamaran Full timeJob DescriptionJob DescriptionWorkplace Experience ManagerReporting to: VP of People in HRLocation: Hybrid. New York City, New York, USPart-time: 3 days or 5x half days/week We are Datamaran: a fast-paced, energetic and high-growth technology company.Datamaran is the only software analytics platform in the world that identifies and monitors external risks,...
-
Workplace Experience Manager, US
1 week ago
New York County, New York, United States Datamaran Full time{"Job Overview": "Join Our Team as a Workplace Experience ManagerWe are seeking a highly organized and detail-oriented Workplace Experience Manager to join our team in New York City. As a key member of our team, you will be responsible for creating an exceptional workplace experience for our employees, ensuring seamless office operations, and fostering a...
-
Senior Manager of Workplace Experience
1 week ago
New York, New York, United States Duolingo Full time{"title": "Senior Manager of Workplace Experience", "description": "Transforming Workplace CultureAt Duolingo, we're on a mission to revolutionize education and make it accessible to everyone. As our Senior Manager of Workplace Experience, you'll play a crucial role in shaping the future of our office environments.Key Responsibilities:Lead the strategic and...
-
Workplace Experience Manager, US
3 weeks ago
New York County, New York, United States Datamaran Full timeAbout DatamaranWe are a fully digital and distributed company, with over 100 members of staff working across the globe. Our eclectic team of talented individuals represents over 25 nationalities, with 50% of our leaders being female. We are proud to be an equal opportunity employer, committed to diversity, equality, and inclusion in everything we do.Job...
-
Senior Manager, Workplace Experience
2 weeks ago
New York, New York, United States Duolingo Full timeAbout the RoleWe are seeking a highly skilled and experienced Senior Manager to lead the strategic and tactical operations of our office environments. As a key member of our team, you will be responsible for delivering high-quality workplace experiences that reflect our company values and culture.Key ResponsibilitiesLead Office Operations: Oversee the...
-
Workplace Experience Strategist
3 weeks ago
New York, New York, United States Duolingo Full timeAbout the RoleWe are seeking a highly skilled and experienced Senior Manager to lead the strategic and tactical operations of our office environments. As a key member of our team, you will be responsible for delivering high-quality workplace experiences for employees and visitors that reflect our company values and a high level of hospitality.Key...
-
Workplace Experience Analyst
1 week ago
New York, New York, United States Warner Music Full timeAbout the RoleWe are seeking a highly skilled and detail-oriented Workplace Experience Analyst to join our US Workplace Experience team. As a key member of our team, you will be responsible for supporting various department functions, including Real Estate, Design/Build Projects, Hospitality, Facilities Operations, and Lease Administration.Key...
-
Analyst, Workplace Experience
2 months ago
New York, United States Warner Music Full timeJob Description: At Warner Music Group, we're a global collective of music makers and music lovers, tech innovators and inspired entrepreneurs, game-changing creatives and passionate team members. Here, we know that each talent makes our collective bolder and brighter. We are guided by four core principles that underpin everything we do across all our...
-
Manager, Workplace Experience Technology
2 weeks ago
New York City, United States Bank of New York Mellon Full timeManager, Workplace Experience Technology Based out of our NYC, NY or Boston, MA office Overview At BNY, our culture empowers you to grow and succeedAs a leading global financial services company at the center of the world's financial system we touch nearly 20% of the world's investible assetsEvery day around the globe, our 50,000employees bring the...
-
Regional Workplace Experience Leader
1 week ago
New York, New York, United States TikTok Full timeAbout the RoleWe are seeking a highly skilled and experienced professional to lead our regional workplace experience team. As a key member of our administration department, you will be responsible for developing and implementing a comprehensive workplace strategy that enhances productivity, cost-efficiency, and employee satisfaction across our global...
-
Workplace Experience Professional, US
3 weeks ago
New York, New York, United States Datamaran Full timeJob OverviewAt Datamaran, we are dedicated to fostering strong working relationships, a crucial element for the success of the Workplace Experience team. When teams feel a greater sense of belonging and have solid working relationships, communication becomes smoother, making the team more agile and efficient. This combination leads to a deeper connection to...
-
Workplace Experience Coordinator
1 week ago
New York, New York, United States The Judge Group Full timeJob SummaryWe are seeking a highly skilled Workplace Experience Coordinator to join our team at The Judge Group. As a key member of our operations team, you will be responsible for ensuring a seamless and exceptional experience for our employees and guests.Key ResponsibilitiesPantry Management: Work closely with the Director of Field Operations and...
Workplace Experience Manager
4 months ago
JLL supports the Whole You, personally and professionally.
This client facing role provides the opportunity to combine your passion for service, brilliant people skills, and enthusiasm for creating a hospitality culture to the workplace. The Workplace Experience Manager is a leader on the platform team responsible for governing, overseeing and supporting services impacting the employee and guest experience such as, Meeting Services, Concierge/Reception, Reprographics, Mailroom, Reservation Management, Food and Beverage, Janitorial and vendor partnership to include support of services in meeting strategic business objectives and key performance indicators.
We are seeking a talented and proactive person with excellent organizational and leadership skills. In this role, you will be responsible for overseeing all aspects of the workplace experience and facility management, ensuring a seamless and engaging environment for employees and visitors. You will manage a team of direct reports and collaborate with various stakeholders to optimize workplace efficiency, safety, and satisfaction.
Key Responsibilities
Oversee the soft services team and related vendor partner relationships by providing a seamless interface with field teams supporting the client’s real estate through organization, leadership, responsiveness, and creativity.
Ensures a seamless and consistent level of service is provided at every user touchpoint.
Cross-train account team members and lead all account services in all employee-facing services (i.e. reception, community, wellness, break areas, meetings, office and event spaces)
Ensure the employee experience from pre
- arrival to departure is enhanced through personalized responses to day-to-day requests.
Develop and execute workplace experience strategies and programs aligned with organizational goals to enhance employee satisfaction, engagement, and productivity.
Lead, develop and implement innovative programs, processes and procedures that reduce costs, increase efficiency, productivity, or quality and/or reduce risk regarding local, state, and/or federal laws and regulations by working closely with the team, vendors, contractors, consultants, and Client.
Manage, coordinate, and execute services, reporting, audits, cost savings, small projects, centralized initiatives, and associated Client relationships.
Establish and maintain strong relationships with key stakeholders (e.g. employees, vendors, Client contacts) to understand their needs and proactively address workplace related issues or concerns.
Ensure vendor management routines and Service Level Agreements are met and work is completed satisfactorily for the Client.
Develop and execute appropriate reporting routines to support platform, region, account, and/or Client goals and objectives.
Assist in Platform Compliance/Operations audit(s) as applicable.
In consultation and collaboration with soft services leadership, oversee the operation, staffing, performance and development of the service delivery staff and field team processes.
Coordinate discussions with each direct report regarding goal setting, performance reviews, career development planning and incentive/salary administration.
Performs additional job duties, as requested including execution of selected work orders.
Perform the Services after normal business hours and during weekends as necessary or appropriate to provide, perform, and deliver the Services, or as reasonably requested by the Client.
Participate in Employee training programs to improve skill levels and competencies.
Foster a positive and inclusive team culture, promoting collaboration, innovation, and continuous improvement.
Lead and motivate a team of direct reports, providing guidance, support, and performance feedback.
Facilitate training and development programs to enhance team members' skills and knowledge in workplace experience and facility management.
Conduct regular surveys and gather feedback to measure workplace satisfaction and identify areas of improvement, recommending and implementing appropriate actions.
Continuously monitor and assess workplace trends and best practices to identify opportunities for improvement and innovation.
Manage all facility-related tasks, including maintenance, security, repairs, and renovations, to ensure a safe, well-maintained, and compliant workplace environment.
Develop and implement facility management strategies, policies, and procedures to optimize efficiency and minimize operational costs.
Oversee the selection, negotiation, and management of all facility service providers, contractors, and vendors.
Conduct regular inspections and audits of the facility to identify maintenance issues, safety hazards, and compliance gaps, taking corrective actions as necessary.
Ensure adherence to local regulations, building codes, and safety standards, keeping up to date with industry developments and implementing necessary changes.
Coordinate and manage facility emergencies, including
