IT Field Technician
3 weeks ago
**Job title: Field Service Technician/ IT service Technician**
**Location: Los Angeles, CA**
**Duration: CTH**
United Dedicated Break Fix at LAX Airport in Los Angeles, CA working Friday-Tuesday, 9am
- 6pm.
Special Requirements (Security Clearance): TSA // Essential Position Requirements: Airport
The Technician/Customer Service Engineer will provide break-fix troubleshooting and repair services to our customers.
**General responsibilities**:
- 40-hrs/week (on-call nights/weekends required).
- Must be able to work overtime when required (limited OT with Manager approval beforehand).
- Must have excellent communications and customer service skills, and demonstrate leadership and creative thinking.
- Must have valid driver's license and reliable transportation.
- Provide quality customer and relations through use of customer management skills and other D1Employees.
- Diagnose machine performance problem.
- Installing, repairing and troubleshooting workstations, Printers, Scanners, Routers, & Switches
- Troubleshoot and installing in LAN-WAN environments
- Provide some desk side technical support for hardware and software
- Perform analysis to effectively identify potential problems to eliminate problems in the future
- Maintain requisite technical competence to support the hardware and software
- Install, move, add, and change hardware and related peripherals in accordance with the Change Management Process
- Taking appropriate actions to mitigate or eliminate hardware/software problems
- Perform applicable preventative maintenance, per OEM specifications
**Required Skills**:
- A+, Vehicle
- Standby and travel (if needed).
- Tech must have valid driver's license and reliable transportation.
**Required Education**:
- High school/College/Military/Tech School/IT course.
**Required Years of Experience**:
- 2 years technician
**Job Types**: Full-time, Contract
Pay: $20.00 - $26.00 per hour
**Benefits**:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
**Experience**:
- Hardware troubleshooting: 3 years (required)
- LAN WAN: 3 years (required)
- Breakfix: 3 years (required)
- As Field Technician: 2 years (required)
Work Location: In person
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