Service Administrative Assistant

1 week ago

Georgetown, United States Allied Electric Services, Inc. Full time

A well-established Central Texas Electrical Contractor is looking to add a Service Administrative Assistant to join our core group. We offer an enjoyable and safe working environment, competitive salaries, health, dental, vision, and life insurance, 401k matching Retirement Plan, paid holidays, paid time off, bonuses, and quarterly and annual employee parties and family events. If you are someone that is looking for a place to call home, that focuses on your career path goals from day one, including promoting from within, then this is the place for you. Come join the Family

The Service Administrative Assistant is responsible for supporting the Service Department and the Project Managers and Service Coordinator. Assist the department members in their goal to oversee service projects from commencement to completion. An individual in this position will be expected to perform additional job-related responsibilities and duties as assigned and/or is necessary.

**Duties include**:

- Receive and route phone calls and assist with Customer Relations.
- Create Work Orders requested by Project Managers.
- Send Work Tickets to Service Technicians as scheduled by the Project Managers.
- Maintain Agenda for Weekly Service Meeting from Items Provided by Project Managers.
- Assist Service Project Mangers & Coordinator for general office duties as requested.
- Track weekly Light Audit Work Orders & Schedule.
- Ensure Service Work Tickets and Employee Time Entries are Imported Daily.
- Maintain the Work Order Schedule Board as requested by Project Managers.
- Daily trips to the Post Office to obtain and send mail as needed for the Office.
- File documents as needed for the Service Department.
- Maintain Office Supplies as needed for the office.
- Assist with On-Call Accountability.
- Assist with Departmental Marketing Efforts.
- Execute organization's programs, policies, standards, and procedures consistently.
- Negotiate and resolve all customer concerns.
- Develop/maintain network of professional relationships within the industry.
- Completes work assignments and priorities by using policies, data, and resources; collaborating with managers, co-workers, customers, and other business partners; identifying priorities, deadlines, and expectations; communicating progress and information; determining and recommending ways to address improvement opportunities; and adapting to and learning from change, difficulties, and feedback.

**Position Requirements**:

- Excellent written and oral communication
- Self-motivated and detail oriented
- Technical proficiency in MS Office and Software Acuity
- Texas Drivers License

**About us**:
Founded in 2005, Allied Electric Services, Inc. strives to follow its Five Core Values with every project and every service call. Honesty and Integrity, Continuous Improvement, Safety Oriented, Personal Accountability and Building a Positive Team and Family Spirit are the pillars that drive our teams to be the best they can be every day. The safety of our employees and customers is always a top priority.

**Job Type**:Full-time

**Benefits**:

- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Referral program
- Tuition reimbursement
- Vision insurance

**Compensation package**:

- Bonus opportunities

**Schedule**:

- 40 Hour Work Week
- Monday-Friday
- Weekends as needed by Project Schedules (Infrequent)

**Travel requirement**: No travel

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