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Bentley Cad Support Specialist/civil

3 months ago

Baltimore, United States ECO Integration, Inc. Full time

ECO Integration, Inc. (ECO) is a leading provider of enterprise system development, implementation, and integration services for the transportation sector. ECO has been transforming project coordination, data presentation, communication, and collaboration within transportation agencies with innovative technological solutions for over 20 years.

Join our diverse team and family-friendly culture and help our clients with their digital transformation journey by identifying the best methods and ensuring they are supported by the right technology and a capable workforce. This journey will lead to better project outcomes, using the digital twin, systems integration and interoperability, decision-making support, autonomous execution, and integrated operations and performance centers.

As a Support Specialist, you will have a key role in ensuring the smooth operation of Bentley’s MicroStation, OpenRoads and ProjectWise software. Your expertise will enable engineers, architects, and designers to create state-of-the-art infrastructure projects. Responsibilities include, user support, providing technical insights on Bentley projects, and working together to develop CADD best practices, training programs, and standards etc.

**Responsibilities**:

- Provide technical support for Bentley products including ProjectWise.
- Resolve software issues, answer questions, and provide guidance.
- Work with cross-functional teams to improve software functionality.
- Conduct training sessions and workshops to increase user competency.
- Keep up with industry trends and software developments.
- Help with development and implementation of CADD Standards.
- Thorough knowledge Microsoft Word, Excel and Adobe Acrobat.
- Must have effective communication, customer service, organizational, writing, and problem-solving skills.

**Requirements**:

- Minimum 5 years’ experience using Bentley products.
- Expertise in Bentley MicroStation, OpenRoads and ProjectWise software.
- Strong customer-oriented mindset and problem-solving skills.
- Excellent communication and interpersonal skills.
- Passion for staying on top of technological developments.
- Expertise in highway and/bridge design processes within OpenRoads Designer or Open Bridge.
- Succeed in a high-energy, multitasking environment.
- Excellent oral and written communication skills.
- Impressive interpersonal skills
- Bachelor’s degree in civil engineering, Computer Science, or related field.
- Must be a US Citizen or Green Card holder.

Applicants with the following experience will be preferred:

- Experience with using/configurating ProjectWise.
- Exposure to programming.

Pay: $52,942.00 - $62,000.00 per year

**Benefits**:

- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Profit sharing
- Vision insurance

Schedule:

- 8 hour shift

Work setting:

- Hybrid work
- Office

**Education**:

- Bachelor's (required)

**Experience**:

- MicroStation CAD/InRoads: 5 years (required)

Ability to Commute:

- Baltimore, MD 21202 (required)

Ability to Relocate:

- Baltimore, MD 21202: Relocate before starting work (required)

Work Location: Hybrid remote in Baltimore, MD 21202