Front Desk Agent

2 weeks ago


Silver Spring, United States ONQUEST Full time

Stratton Amenities is a full-service concierge solution providing luxury, hotel-style front desk concierge services for upscale apartments and condominium buildings. Our mission is to create the most hospitable experience for our associates, residents and clients.

**Position Requirements**
- Weekend and Holiday availability
- Excellent verbal and written communication skills
- Excellent problem-solving skills
- Takes pride and ownership in the position and property
- Ability to listen and react quickly to residents’ and guests’ requests in a genuine manner
- Have at least two year of hospitality experience
- Possess amazing interpersonal skills and exceptional guest service abilities
- Be organized, proactive, productive and self-motivated showing a positive attitude
- Maintain a neat and professionally well-groomed appearance
- Think clearly, quickly and efficiently and make concise decisions even under pressure

**Main Responsibilities**
- Greet and direct residents and visitors with a pleasant attitude
- Exceed residents' and guests' expectations by providing anticipatory service and ensuring smooth accommodations
- Cultivate and retain cohesive relationships with residents, vendors and contractors
- Professional telephone etiquette and message delivery
- Accurately log guest packages, ensure timely delivery and perform package inventory audits
- Monitor lobby and surveillance cameras and patrol property to ensure resident safety and security
- Walk the premises to ensure the highest standards are being met
- Perform all other duties as assigned
- Must be able to work flexible schedules including nights, weekends and holidays

**Experience Requirements**:

- Experience in hospitality or upscale customer service or retail
- Must have experience delivering exceptional service

Stratton Amenities is an equal opportunity employer. We strongly believe diversity and inclusion are essential to making connections in a culture of service.

**Job Types**: Full-time, Part-time

**Benefits**:

- Dental insurance
- Health insurance
- Paid time off
- Vision insurance

Schedule:

- 8 hour shift
- Holidays
- Monday to Friday
- Weekends as needed

Work setting:

- In-person

**Experience**:

- Hotel experience: 2 years (preferred)
- Concierge: 1 year (preferred)
- Customer Service: 1 year (preferred)
- Front desk: 1 year (preferred)
- Hotel & Accommodations Concierges: 1 year (preferred)

Work Location: In person



  • Mill Spring, United States Tryon Equestrian Properties LLC Full time

    Guest Service Agents are responsible for providing an exceptional welcome and departure experience to each guest. Agents also serve as resort representatives throughout the guests' stay. Guest Service Agents are also responsible for settling guest accounts upon check-out, resolving guest issues and completing special requests. RESPONSIBILITIES •Process...

  • Front Desk

    1 week ago


    Spring Hill, United States Terlep Chiropractic Full time

    Job DescriptionJob DescriptionJob descriptionAbout usWCMIortho is a Medical Practice in Brooksville, FL. We are professional and agile. This multi-provider practice is quick paced and focused on concierge level patient care from the first voice on the phone to the welcoming front desk team all the way through the patient journey with the medical team. We...

  • Front Desk

    1 week ago


    Spring Hill, United States Terlep Chiropractic Full time

    Job DescriptionJob DescriptionJob descriptionAbout usWCMIortho is a Medical Practice in Brooksville, FL. We are professional and agile. This multi-provider practice is quick paced and focused on concierge level patient care from the first voice on the phone to the welcoming front desk team all the way through the patient journey with the medical team. We...


  • Silver Spring, United States Raymond van Gennip DDS, MSD, PA Full time

    Job DescriptionJob DescriptionPeriodontal Office seeking dental front desk personnel (Silver Spring Maryland)Are you looking for a position where you can use all of your skills in a fun energetic environment ? Established Periodontal office (dental specialist office) seeking a friendly, organized, experienced, highly motivated front desk to join our team....

  • Front Desk Staff

    1 day ago


    Spring, United States The Risher Companies Full time

    Risher Fitness Management is seeking a Front Desk Attendant. As a Front Desk Attendant, you will be responsible for ensuring that members enjoy their fitness experience at the community fitness center. Customer service is our highest priority. **Responsibilities**: Welcome members in a friendly and professional manner. Maintain member database, ensuring...

  • Front Desk Lead

    57 minutes ago


    Spring, United States Spring Dermatology Full time

    Busy dermatology practice seeking a Front Desk Lead/Receptionist. The position requires to be able to lead a front office and make sure front office runs efficiently. Excellent phone and communication skills, ability to handle high volume calls, ability to work at an efficient pace, excellent customer service skills, good computer skills. Experience...

  • Front Desk Staff

    20 hours ago


    Spring, United States The Risher Companies Full time

    Job DescriptionJob DescriptionSalary: Risher Fitness Management is seeking a Front Desk Attendant.  As a Front Desk Attendant, you will be responsible for ensuring that members enjoy their fitness experience at the community fitness center. Customer service is our highest priority.Responsibilities:Welcome members in a friendly and professional...


  • Silver Spring, United States Stratton Amenities Full time

    **Floater/On-call Front Desk Concierge Job Description.** We are seeking energetic, friendly, and professional individuals to provide outstanding service for our residents and guests in our luxury residential high-rises. **Floater Responsibilities**: - Support staffing requirements during shortages due to vacations, call-offs, holidays etc - Assist in...


  • Spring, United States Thind Management Full time

    Hotel Front Desk Associate/Night Auditor Introduction Welcome to Thind Management, a family-owned management company where we strive to provide exceptional service and unforgettable experiences to our guests at our properties. With a passion for hospitality and a commitment to teach, we at Thind Management strive to share our knowledge with team members to...


  • Silver Spring, United States Stratton Amenities Full time

    Job DescriptionJob DescriptionFloater/On-call Front Desk Concierge Job Description.We are seeking energetic, friendly, and professional individuals to provide outstanding service for our residents and guests in our luxury residential high-rises.Floater Responsibilities:Support staffing requirements during shortages due to vacations, call-offs, holidays...

  • Front Desk Agent

    1 week ago


    Spring, United States Woodlands Resort Full time

    Overview: You will be an integral member of the team at The Woodlands Resort that creates distinctively different and authentic experiences for our guests. You will warmly and enthusiastically greet arriving guests and assist them with check in/out to ensure they are comfortable and feel welcome while also providing information. You will promote hotel...

  • Night Auditor

    2 days ago


    Silver Spring, United States Courtyard by Marriott Full time

    **Job Title: Night Auditor** Overall Responsibilities - Responsible for running all overnight duties at the Front Desk. - Complete Night Audit procedures from Fosse - Always use guest name. Listen intently to each guest, focusing directly on them during each interaction. - Use aggressive hospitality skills, which include: - Smile and Greet every Guest -...


  • Silver Spring, United States Quantum Real Estate Mgmt LLC Full time

    **General Responsibilities** Provide administrative and clerical support; Ensure that residents receive courteous reception and services; Handle all incoming calls in a professional manner; Meet and greet all visitors and the public; Assist Management Staff with special projects, administrative tasks, and other property management related work. **Essential...

  • Dental Front Office

    6 days ago


    Spring, United States Gentle Dental Care Full time

    Our location in Spring, TX are looking to a bright new face to light up our office. We are looking for a Front Desk Assistant, or as we call it a Dental Coordinator. A dental coordinator assists the Office Manager in making sure the office runs smoothly and productively. Job duties include (but not limited to) greeting and checking in patients, scheduling...


  • Silver Spring, United States CES Security, Inc. Full time

    We are searching for an enthusiastic, positive and self-confident individual for our Employment Office in Silver Spring, Maryland who is willing to step in and assist with multiple duties. Responsibilities include: - Coordinating staff schedules for special events, - Assisting in the recruitment, and hiring of Security Guard and Event staff. - Distributing...

  • Patient Access Specialist

    Found in: Talent US C2 - 2 weeks ago


    Silver Spring, United States Kolmac Integrated Behavioral Health Full time

    Overview :  The Patient Access Specialist at Kolmac Integrated Behavioral Health and all its subsidiaries ("Kolmac" or the "Company") is responsible for managing the flow of patients and visitors in and out of the front door as well as front waiting area. This includes implementing administrative systems, following procedures and policies, monitoring...


  • Silver Spring, United States Orangetheory - Franchise #0165 Full time

    Job DescriptionJob DescriptionBe fit. Change lives. Have fun.If you mention fitness within moments of meeting someone...if you encourage friends and family to get off the couch and get active...if you know and enthusiastically share the importance of fitness as a part of a healthy lifestyle -- well, we just may want you to turn your passion for fitness into...


  • Silver Spring, United States Orangetheory - Franchise #0165 Full time

    Job DescriptionJob DescriptionBe fit. Change lives. Have fun.If you mention fitness within moments of meeting someone...if you encourage friends and family to get off the couch and get active...if you know and enthusiastically share the importance of fitness as a part of a healthy lifestyle -- well, we just may want you to turn your passion for fitness into...


  • Spring, United States LPC Personnel, Inc Full time

    Job DescriptionJob DescriptionWe are looking for a Receptionist that will play a vital role in creating a positive first impression for visitors and maintaining a smooth, efficient office environment. They greet visitors, handle phone calls, manage schedules, and perform a variety of administrative tasks. Receptionists must be professional, courteous, and...


  • Spring, United States Compu-Vision Consulting Full time

    Job Title: Patient Access Representative II 9180 Pinecroft Dr, 500 Medical Plaza Dr 4 Ste The Woodlands, TX 77380 Duration: 3 Months with possible Shift: 8 AM - 5 PM Job Description: This position is responsible for scheduling patient appointments, ensuring medical necessity compliance, verifying eligibility, and posting payments. Primary function front desk...