Account Manager

3 weeks ago

Derby, United States Granite Design USA Full time

Your career is waiting for you - join the adventure with a dynamic team Working out of the Vermont office, located in Newport.

**Granite **_Design USA_** is a manufacturer of granite and quartz countertops recognized throughout North America. We are a company that supports its employees in building a work environment where performance, innovation and employee mobilization coexist**Granite **_Design USA_** offers a unique Employer of Choice program, sought-after benefits (Health benefits, employee recognition program, 401K, etc.)** TEAMWORK** - PRIDE** - PERFORMANCE** are the three values put forward.- The Account Manager ensures that projects run smoothly, from the design stage to the receipt of the document confirming the customer's satisfaction with the installation follow-up.- As an Account Manager, your **main tasks** will be to:

- Coordinate projects with all departments within the company.
- Perform complex and confidential tasks requiring a very good knowledge of sales cycles, procedures and organizational processes.
- Ensure that you have all the information you need to submit and create the project in the system.
- Manage the customer relationship from the first customer call through to project completion, including after sales or warranty issues with distributor orders. Ensure an exceptional customer experience.
- Skills:

- Experience in customer service.
- Team player.
- Good general computer knowledge.
- Ability to manage multiple projects simultaneously.
- Enjoy working as part of a team, covering a variety of areas. Quality oriented.
- Benefits:

- Job stability
- Health insurance plan
- Independent work
- 401K
- Rewards program
- On-site Parking Focus on health & safety at work
- Schedule:

- Full time, Permanent
- 8 hours
- Day shift Monday to Friday**Granite **_Design USA_**: Transforming each made-to-measure project into your dream masterpiece

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