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Front Desk Dental Receptionist

1 month ago

Charlotte, United States ballantyne family dental Full time

We are looking for a Receptionist to manage our front desk on a daily basis and to perform a variety of administrative and clerical tasks. As a Receptionist, you will be the first point of contact for our company. Our Receptionist’s duties include offering administrative support across the organization. You will welcome guests and greet people who visit the business. You will coordinate front-desk activities, including distributing correspondence and redirecting phone calls. To be successful as a Receptionist, you should have a pleasant personality, as this is also a customer service role. You should be able to deal with emergencies in a timely and effective manner, while streamlining office operations. Multitasking and stress management skills are essential for this position. This role may require working in shifts, so flexibility is a plus. Ultimately, a Receptionist’s duties and responsibilities are to ensure the front desk welcomes guests positively, and executes all administrative tasks to the highest quality standards.

**Responsibilities**
- Greet and welcome guests as soon as they arrive at the office**:

- Direct visitors to the appropriate person and office
- Answer, screen, handle multiple incoming phone calls
- Ensure reception area is tidy and presentable, with all necessary stationery and material (e.g. pens, forms and brochures)
- Submit insurance tickets
- Wipe counters between each patient
- Help EOD duties
- Schedule patients in a timely manner-gather all info needed
- Perform other clerical receptionist duties such as filing, photocopying, transcribing and faxing

**Skills**
- Proven work experience as a Receptionist, Front Office Representative or similar role
- Proficiency in Microsoft Office Suite
- Hands-on experience with office equipment (e.g. fax machines and printers)
- Professional attitude and appearance
- Solid written and verbal communication skills
- Ability to be resourceful and proactive when issues arise
- Excellent organizational skills
- Multitasking and time-management skills, with the ability to prioritize tasks
- Customer service attitude
- High school degree
- **Attitude MUST be pleasant ( no complainers)

Dental experience is needed
- if you do not have dental experience, you will not be considered.

Good Luck

Pay: $16.00 - $25.00 per hour

Expected hours: 40 per week

**Benefits**:

- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Paid time off

Schedule:

- 8 hour shift
- Monday to Friday

**Education**:

- High school or equivalent (preferred)

**Experience**:

- Dental Assisting: 1 year (required)

License/Certification:

- Registered Dental Assistant (preferred)
- X-Ray Certification (preferred)

Work Location: In person

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