Change Management Business Partner

3 weeks ago

San Francisco, United States Sephora Full time

**Job ID**: 246379
**Location Name**: CA-FSC SF Off (0174)
**Address**: 350 Mission St, 20th Floor, San Francisco, CA 94105, United States (US)

**Job Type**: Full Time
**Position Type**: Regular
**Job Function**: Finance
**Remote Eligible**:Hybrid Schedule

**Company Overview**:
At Sephora we inspire our customers, empower our teams, and help them become the best versions of themselves. We create an environment where people are valued, and differences are celebrated. Every day, our teams across the world bring to life our purpose: to expand the way the world sees beauty by empowering the Extra Ordinary in each of us. We are united by a common goal - to **reimagine the future of beauty**.

**The Opportunity**:
Company Overview:
At Sephora we inspire our customers, empower our teams, and help them become the best versions of themselves. We create an environment where people are valued, and differences are celebrated. Every day, our teams across the world bring to life our purpose: to expand the way the world sees beauty by empowering the Extra Ordinary in each of us. We are united by a common goal - to reimagine the future of beauty.

The Change Management Business Partner will play a crucial role in supporting the OE team in leading in partnership with the Sr. Manager of Change Management The Office of Operational Excellence for Sephora's Change Management practice. This role is instrumental in supporting Sephora's strategic plan and ambitious growth plans in North America by driving successful organizational transformations.

The Change Management Business Partner will be responsible for enabling employees to adapt to change effectively, ultimately impacting productivity, employee satisfaction, and retention - all critical to Sephora's growth plans.

Reporting directly to the Senior Manager of Change Management the Change Management Business Partner will have significant influence and impact throughout the organization and will regularly present to OE leadership. This position will co-lead the Change Management services and contribute to the development of a long-term operational governance model for Change Management at Sephora. Additionally, the Manager will support key change initiatives, foster a culture of ongoing change awareness / readiness through education and training, and act as an advisor and coach on business-led projects.

**Responsibilities**:

- Define Change Management Needs: Collaborate closely with the Senior Manager of Change Management to enhance and lead the Change Management program, identifying Sephora's change management needs based on industry best practices and the organization's unique strengths and opportunities. Manage a portfolio of cross-functional change initiatives, from assessment and planning to execution and reinforcement.
- Strategic and Tactical Execution: Employ a balanced approach of strategic thinking and hands-on execution in key projects. Participate in the development and delivery of change management training programs tailored to Sephora's specific requirements and demand.
- Strategic Planning and Alignment: Actively participate in the yearly strategic planning process and contribute to the prioritization of key Change Management initiatives. Foster cross-functional alignment to ensure successful execution and achievement of change objectives.
- Alignment and Accountability: Align change strategies and considerations with the Operational Excellence leadership, ensuring that operational efficiency transformation efforts are coordinated and accountable. Monitor progress against planned milestones, leveraging influence and organizational acumen to ensure all stakeholders are committed to their contributions.
- Enable Change: Successful change management will be a pivotal aspect of Sephora's operational efficiency transformation. Collaborate with the Senior Manager of Change Management to understand Sephora's current change tolerance and develop a tailored approach to enable successful change throughout the organization. Implementing change management practices will require dedicated efforts to align with our roadmap, as it will significantly impact the day-to-day practices of all Sephora FSC employees
- Communication and Coalition Building: Effective communication is critical to the success of Sephora's operational efficiency transformation. As a manager in this role, you will contribute to the development of a comprehensive communication strategy and ongoing materials to effectively convey the vision and opportunities associated with the new practice at Sephora. Your communication efforts will be tailored to engage and address employees at all levels, from Associates to Senior Leadership. Additionally, you will leverage your relationships and network across the organization to build stakeholder coalitions that drive the implementation of each element of the roadmap and change management strategy
- The Change Management Manager will be responsible for supporting t

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