Change manager

3 weeks ago

San Jose, United States TalentBurst Full time
Job Title :-Change Manager
Location:- San Jose,CA (Hybrid)
Duration:- 6+ Months Contract (With possibility of extension)
  • Leverage change management best practices to ensure the successful adoption of strategic initiatives.
  • Partnering with cross-functional team members to assess change impacts and readiness levels; developing plans to address these impacts
  • Establishing and maintaining positive relationships with cross-functional partners of all levels; engaging with and supporting sponsors of the change, including executives and senior leadership
  • Supporting the design, development, delivery, and management of communications; driving program-level and leadership communications for the change
  • Creating enablement plans; providing input for and support training efforts of cross-functional team members; delivering training resources and materials
  • Identifying and managing anticipated resistance, supporting change ambassadors/agents for initiatives as appropriate
  • Establishing and measuring important metrics change adoption and program success
  • Work with business owners and product managers to understand business processes; employee roles in those processes; and interpret the impact of the technology solution on the processes and roles.
  • Develops and maintains Project Change Strategy (Communications, Alignment, Training, Reinforcement and Resistance) and detailed plans
  • Executes program level communications for broad audiences
  • Leads Change Agent Strategy and Meetings
  • Authors materials to be distributed for particular interest groups' meetings, emails, newsletters to ensure messaging aligns with Program status and brand
  • Provides Change Coaching to program leaders
  • Align with the Product Owners and Service Owners for Project business goals/drivers
  • Convert technical team documentation into cohesive process driven user documentation and enablement materials.
Skills:
  • 5 years of demonstrated ability working with organizational change implementations; certifications (PROSCI, etc.) is a plus
  • Exceptional listening and communication skills, both written and verbal, to clearly articulate messages to a variety of audiences
  • Ability to empower and influence others to move toward a common vision or goal without authority or a direct reporting relationship
  • Flexible and adaptable; able to work in ambiguous situations across various functions and at all levels in an organization
#TB_EN

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