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Agent Onboarding Representative-
3 months ago
**Responsibilities**:
- Update existing agents' information
- Update bank accounts
- Coordinate the Bank account request for new agents to Finance Operations
- Coordinate the equipment shipping for new agents to Web support
- Monitoring the QA & Agent Setup queue to make sure sales and internal departments are getting the appropriated support on time
- Identify opportunities to improve QA processes to speed the process
**Qualifications**:
- High school graduate and or some college preferred
- Excellent English and Spanish language skills
- Uses different techniques to identify possible solutions and panifies next steps.
- Analytical thinking to analyzing information and using logic to address work-related issues and problems
- Cooperation with others on the job and displaying a good-natured, cooperative attitude
- Communicates clearly to convince.
- Guide daily work in all AOB queues for the short/mid term
- Attention to detail, learning skills and decision making
- Giving full attention to what other people are reviewing and transferring to QA/Agent Setup
- Job requires being open to change and to considerable variety in the workplace
- Change adaptability and flexibility to work extended hours or weekends
- Greater aptitude for coaching, motivating, and interacting with work teams
- Ability to operate in a team environment
**Job Type**: Temporary
Pay: $20.00 per hour
Expected hours: 40 per week
**Benefits**:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Professional development assistance
- Vision insurance
Experience level:
- 1 year
Schedule:
- 8 hour shift
- Day shift
- Evening shift
- Monday to Friday
**Experience**:
- Recruiting: 1 year (preferred)
Ability to Commute:
- Buena Park, CA 90621 (required)
Ability to Relocate:
- Buena Park, CA 90621: Relocate before starting work (required)
Work Location: Hybrid remote in Buena Park, CA 90621