Bilingual Front Desk Receptionist
1 week ago
Job Summary: We are seeking a F
nt Desk Agent to join our tea
The idea
- andida
- will be the firs
- oint of contact f
- guests, providing
- ceptional custom
- service and c
- ting a positive
xperience
- om check-in
- check-out. R
nsibilities
- Greet and welcome guests in a frien
- and professional manner - Handle gu
t check-i
- and check-outs efficiently - An
r phone calls and direct
nquiries to the appropriate department - Assist guests with requests and provide information about hotel services - Process reservations and cancellations accurately - Manage payment transactions and maintain guest accounts - Ensure the lobby area is clean and presentable at all times Skills: - Proficiency in phone systems and front desk software - Excellent communication and interpersonal skills - Strong customer service orientation with a focus on guest satisfaction - Ability to multitask in a fast-paced environment - Bilingual skills are a plus, but not required - Previous experience in hospitality or hotel management is advantageous - Must be willing to work in weekend Joining our team as a Front Desk Agent offers the opportunity to work in a dynamic environment where you can showcase your hospitality skills while providing exceptional guest services. Job Types: Full-time, Part-time Pay: $11.00 - $13.00 per hour Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance Schedule:
- 8 hour shift
- Morning shift Experience:
- Hotel experience: 1 year (preferred)
- Customer service: 3 years (required) Language:
- Spanish and English (preferred) Work Location: In person
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