Patient Navigator
1 week ago
Pinnacle Fertility is the nation's fastest-growing physician-centric fertility care platform, supporting more than 25 high-performing fertility clinics and comprehensive fertility service providers nationwide. Under a united mission of fulfilling dreams by building families, Pinnacle clinics offer innovative technology and processes, compassionate patient care, and comprehensive fertility treatment services, ensuring families receive a high-touch experience on their path to parenthood.
The Patient Navigator is an ideal opportunity for those seeking to be an integral part of a fertility patient’s journey towards becoming a parent. If you are customer service-minded, compassionate, and enjoy a fast-paced environment with a variety of duties, then this is the role for you. The Patient Navigator position at Pinnacle will allow you to engage with the patient throughout their journey while working closely with a multidisciplinary team to provide excellent patient care.
**We are seeking a Patient Navigator to join our dedicated team at California Fertility Partners in Los Angeles, CA. This is a full-time position, working Monday - Friday, 8:00 am - 5:00 pm, with weekend and holiday rotation required.**
**RESPONSIBILITIES**:
- Responsible for the coordination and organization of personalized patient treatment plans.
- Consults with new patients to review and educate treatment process, timeline, and required testing.
- Reviews all pertinent medical information and previous records, including overseeing requests for additional medical records if applicable.
- Facilitates the development of the treatment plan, timeline, necessary teachings and injection training, calendar, medication orders, and clinic appointments.
- Coordinates outside monitoring and facilitates Portland visits for domestic and international patients.
- Oversees the treatment coordination between departments for individual patient care plans working closely with financial, embryology, and genetics.
- Responsible for consultation, execution, and direction of patient care throughout treatment cycles under physician advisory.
- Consult with new and returning patients to explain the treatment process, including a potential timeline for treatment and all required testing.
- Provide individual consultations regarding specifics of each cycle, timeline, and key decisions to be made regarding optional testing, including recessive genetic carrier screening and preimplantation genetic testing of embryos.
- Communicates with patients in person, via phone or Skype, and through various portal communications to arrange pre-cycle testing and treatment plans, as well as to share lab results and medication instructions.
- Coordinates and facilitates pre-cycle testing and treatment cycle monitoring for domestic and international patients to be completed in-house or with outside monitoring facilities.
- Review medical records and test results, consulting with physicians as needed.
- Same day communication with patients informing and explaining lab and ultrasound results and medication instructions as advised by physician.
- Develops, plans, and communicates treatment calendars and timelines.
- Works with patient and insurance requirements in order to plan and order medications and fulfill treatment requirements.
- Provides support for patients prior to, during, and following the cycle.
- Plans and prepares future treatment cycles.
- Communicates and works closely with physicians and medical teams regarding patient problems or concerns to provide optimal patient care.
- Completes training and individual injection training as needed, educating patients on correct mixing and administration of injection.
- Confirms and collects all necessary consent forms for each cycle.
- Communicates treatment and cycle plans to other departments, including clinical medical teams, patient services, medical records, financial/billing, genetics, and embryology.
- Maintain patient confidentiality and a professional patient/provider relationship.
- Organize forms, methods, and protocols to ensure patient care is efficient, pertinent, and cost-effective.
- Responsible for complete chart documentation, including phone calls, medications, lab results, cycle plans, and patient instructions.
- Works rotating weekend and holiday shifts, meeting with patients in the clinic as necessary, and covering patient care and treatment coordination.
- Competency with EMR (nAble).
- Bachelor’s degree in sciences preferred (Public Health, Social Work, Biology or etc.) and or a Certified Medical Assistant (CMA) Certification.
- BLS Certified Certified preferred.
- 1+ years of years of demonstrated service excellence experience; prior progressively responsible experience coordinating patient care.
- Women’s Health Experience preferred.
- Case manager Experience a plus.
- Experience in or knowledge of scheduling, clinical terminology, insurance, and clinic protocols.
- Commitment to patient-centered car
-
Patient Navigator
3 days ago
Los Angeles, United States Clinica Romero Full time**Position Title**: Patient Navigator **Status**: Full-time/Union **Department**: Quality Improvement/Quality Assurance **Position Reports to**: Quality Improvement/ Quality Assurance Manager and Quality, Compliance & Risk Management Director **Benefits**: Healthcare Insurance 11 Paid Holidays Personal Days Vacation Sick Leave (10 days per year) 403 B...
-
Patient Navigator
3 days ago
Los Angeles, United States Clinica Romero Full timeJob DescriptionJob DescriptionSalary: $21.84Position Title: Patient Navigator Status: Full-time/UnionDepartment: Quality Improvement/Quality AssurancePosition Reports to: Quality Improvement/...
-
Patient Navigator
1 week ago
Los Angeles, United States Clinica Romero Full timeJob DescriptionJob DescriptionSalary: $21.84Position Title: Patient Navigator Status: Full-time/UnionDepartment: Quality Improvement/Quality AssurancePosition Reports to: Quality Improvement/...
-
Patient Navigator
2 days ago
Los Angeles, United States Medix Full timeJob Description Patient Navigator Sched: Monday-Friday 8am-5pm Location: Los Angeles California 90033 United States Pay: set $21.00 Department: Quality Improvement/Quality Assurance Position Reports to: Quality Improvement/ Quality Assurance Manager and Quality, Compliance & Risk Management Director My organization is seeking a Patient Navigator...
-
Patient Navigator I
3 days ago
Los Angeles, United States Tarzana Treatment Center Full timeJob DescriptionJob DescriptionPosition Title: Patient Navigator IDepartment: All SitesReports To: As assigned by Program DirectorPOSITION SUMMARY:Patient Navigator/Pre-Exposure Prophylaxis (PrEP) Navigator will use a client centered approach to provide PrEP and PEP education, engagement, HIV risk reduction, medication adherence counseling and linkage to...
-
Patient Navigator I
2 weeks ago
Los Angeles, United States Tarzana Treatment Center Full timeJob DescriptionJob DescriptionPosition Title: Patient Navigator IDepartment: All SitesReports To: As assigned by Program DirectorPOSITION SUMMARY:Patient Navigator/Pre-Exposure Prophylaxis (PrEP) Navigator will use a client centered approach to provide PrEP and PEP education, engagement, HIV risk reduction, medication adherence counseling and linkage to...
-
Patient Navigator I
3 days ago
Los Angeles, United States Tarzana Treatment Center Full timeJob DescriptionJob DescriptionPosition Title: Patient Navigator IDepartment: All SitesReports To: As assigned by Program DirectorPOSITION SUMMARY:Navigators will respond to and schedule patients who contact Tarzana Treatment Centers (TTC) referrals from government and non-profit organizations to include county agencies, hospitals, medical groups, health...
-
Patient Navigator I
1 week ago
Los Angeles, United States Tarzana Treatment Center Full timeJob DescriptionJob DescriptionPosition Title: Patient Navigator IDepartment: All SitesReports To: As assigned by Program DirectorPOSITION SUMMARY:Navigators will respond to and schedule patients who contact Tarzana Treatment Centers (TTC) referrals from government and non-profit organizations to include county agencies, hospitals, medical groups, health...
-
Patient Navigator-acx
1 week ago
Los Angeles, United States JWCH Institute Full time**Position Purpose**: The Patient Navigator will work closely with healthcare teams, resource providers and key stakeholders including the City of Hope (COH) to improve coordination of patient care to overcome barriers to cancer screening. The Navigator will assist clients and family members by identifying their needs, linking them to resources, and...
-
Patient Navigator I
1 week ago
Los Angeles, United States Tarzana Full timeSince its founding in 1972, Tarzana Treatment Centers (TTC) has emerged as a cutting-edge provider in the field of integrated behavioral health care. Using innovation and a long-term vision, TTC has combined typical alcohol and drug treatment services with medical care, mental health, housing, case management and HIV/AIDS services to form an integrated...
-
Patient Navigator-ACX
3 days ago
Los Angeles, United States JWCH Institute Full timeJob DescriptionJob DescriptionPosition Purpose:The Patient Navigator will work closely with healthcare teams, resource providers and key stakeholders including the City of Hope (COH) to improve coordination of patient care to overcome barriers to cancer screening. The Navigator will assist clients and family members by identifying their needs, linking them...
-
Patient Navigator-ACX
1 week ago
Los Angeles, United States JWCH Institute Full timeJob DescriptionJob DescriptionPosition Purpose:The Patient Navigator will work closely with healthcare teams, resource providers and key stakeholders including the City of Hope (COH) to improve coordination of patient care to overcome barriers to cancer screening. The Navigator will assist clients and family members by identifying their needs, linking them...
-
Patient Navigator- Vermont
3 days ago
Los Angeles, United States JWCH Institute Full timeJob DescriptionJob DescriptionPosition Purpose:The Patient Navigator role is designed to provide comprehensive support to clients by identifying their needs and guiding them through our appropriate administrative systems and patient support services. This position involves warmly greeting patients and extending assistance in waiting room areas, ensuring a...
-
Patient Navigator- Vermont
1 week ago
Los Angeles, United States JWCH Institute Full timeJob DescriptionJob DescriptionPosition Purpose:The Patient Navigator role is designed to provide comprehensive support to clients by identifying their needs and guiding them through our appropriate administrative systems and patient support services. This position involves warmly greeting patients and extending assistance in waiting room areas, ensuring a...
-
Patient Navigator Lead
Found in: beBee jobs US - 4 days ago
Los Angeles, California, United States UCLA Health Full timeThe Administrative Specialist Lead serves as team lead for practice support staff who are responsible for appointment and test/procedure scheduling, insurance eligibility and authorizations, responding to patient calls, appointment reminders, surgery scheduling, faculty travel and meeting coordination, maintaining correspondence and clinical team information...
-
Community Health Navigator
2 weeks ago
Los Angeles, United States JWCH Institute Full timeJob DescriptionJob DescriptionPosition Purpose:The role of the Community Health Navigator (CHN) is to screen patients referred from the California Hospital (Dignity) emergency department and inpatient units, providing the essential function of matching and referring these patients to suitable resources, encompassing housing and Federally Qualified Health...
-
Community Health Navigator
2 weeks ago
Los Angeles, United States JWCH Institute Full timeJob DescriptionJob DescriptionPosition Purpose:The role of the Community Health Navigator (CHN) is to screen patients referred from the California Hospital (Dignity) emergency department and inpatient units, providing the essential function of matching and referring these patients to suitable resources, encompassing housing and Federally Qualified Health...
-
Patient Navigator Lead
Found in: beBee S US - 4 days ago
Los Angeles, United States UCLA Health Full timeDescriptionThe Administrative Specialist Lead serves as team lead for practice support staff who are responsible for appointment and test/procedure scheduling, insurance eligibility and authorizations, responding to patient calls, appointment reminders, surgery scheduling, faculty travel and meeting coordination, maintaining correspondence and clinical team...
-
Patient Navigator Lead
Found in: Talent US C2 - 1 week ago
Los Angeles, United States UCLA Health Full timeJOB DUTIES Description The Administrative Specialist Lead serves as team lead for practice support staff who are responsible for appointment and test/procedure scheduling, insurance eligibility and authorizations, responding to patient calls, appointment reminders, surgery scheduling, faculty travel and meeting coordination, maintaining correspondence...
-
Bilingual Community Navigator
1 week ago
Los Angeles, United States Cancer Support Community Full timeJob DescriptionJob DescriptionSalary: Job Title: Bilingual Community Navigator Reports to: Clinical and Program Director FLSA (Fair Labor Standards Act) Status: Non-ExemptHours: Part Time; 10-20 hours per weekJob Description Last Revised: March 2024Summary: The Bilingual Community Navigator provides support to the Clinical and Program Director...
