Community Health Navigator

4 weeks ago


Los Angeles, United States JWCH Institute Full time
Job DescriptionJob Description

Position Purpose:

The role of the Community Health Navigator (CHN) is to screen patients referred from the California Hospital (Dignity) emergency department and inpatient units, providing the essential function of matching and referring these patients to suitable resources, encompassing housing and Federally Qualified Health Center (FQHC) services. The CHN conducts care coordination and navigation with an approach centered on trauma-informed, patient-focused care. The primary work location for the Community Health Navigator will be California Hospital and Medical Center (CHMC), and this role will also require collaboration with JWCH and community entities to increase connections and accessibility to health services. The CHN is expected to possess an understanding of mental health issues and addiction, displaying readiness to engage with clients facing these challenges at all levels, demonstrating compassion and an unbiased demeanor. This position is grant-funded on a yearly basis, subject to renewal contingent on the availability of funds.

Principal Responsibilities:

  1. Assist homeless clients referred by CHMC in gaining access to a healthcare medical home, including facilitating tasks such as appointment scheduling, enrollment, and eligibility assessments.
  2. Deliver culturally sensitive and linguistically appropriate care coordination and navigation services for homeless clients referred by CHMC, which may include but are not limited to:
  3. Referring to social services, such as substance use treatment and behavioral health services, housing assistance, etc., as required.
  4. Providing or arranging health education sessions.
  5. Coordinating transportation to and from appointments, which might involve accompaniment (excluding driving patients).
  6. Collaborating with CHMC's ER, Social Work staff, and JWCH to develop and implement effective referral protocols.
  7. Maintain a thorough database and comprehensive documentation of services offered to clients referred by CHMC, including intake interviews, follow-up actions, referral resources utilized, and requisite forms.
  8. Foster relationships with local social service agencies to enhance awareness of available resources for clients.
  9. Actively participate in team meetings, training, seminars, and program planning.
  10. Fulfill any other assigned duties or tasks as required.
  11. Conduct oneself with a professional demeanor when collaborating with a multidisciplinary healthcare team.
  12. Contribute to safety programs, potentially serving on an emergency response team.
  13. Perform additional tasks as assigned.

Requirements:

  1. Hold a bachelor's degree in a public health or behavioral health-related field.
  2. Possess a minimum of two years of relevant work experience, preferably within the homeless health community.
  3. Exhibit clear communication skills.
  4. Demonstrate proficiency in computer applications, including Excel and other data platforms, data abstraction, documentation, and report completion. Familiarity with electronic health record systems is advantageous.
  5. Display competence in handling confidential documents.
  6. Embrace a collaborative ethos, exemplifying strong interpersonal skills to engage effectively with diverse individuals of various backgrounds.
  7. Communicate empathetically and tactfully, with cultural sensitivity, while interacting with staff and patients.
  8. Show willingness to be trained for a variety of tasks.
  9. Exhibit excellent oral and written communication capabilities.
  10. Bilingual proficiency in English and Spanish is preferred.
  11. Hold a current CA Driver's License and have access to an automobile with valid liability insurance.
  12. Candidates with personal experience of homelessness are strongly encouraged to apply.


*All JWCH, Wesley Health Centers workforce are strongly recommended to be fully vaccinated/boosted against COVID-19.

Employee Benefits:

JWCH Institute, Inc., offers competitive salaries for all positions. Employees working 30 hours per week or more are provided a monthly allowance which can be used towards medical, dental, vision, and life insurance premiums. The agency offers sick leave and vacation accrual, 13 paid holidays, jury duty pay, mileage reimbursement, employee parking, direct deposit, credit union, and an employee assistance program. In addition JWCH offers a 401(k) Profit Sharing plan to employees who work a minimum of 1,000 hours per fiscal year.

Wesley Health Centers, JWCH Institute is an Equal Opportunity Employer



  • Los Angeles, United States JWCH Institute Full time

    Job DescriptionJob DescriptionPosition Purpose:The role of the Community Health Navigator (CHN) is to screen patients referred from the California Hospital (Dignity) emergency department and inpatient units, providing the essential function of matching and referring these patients to suitable resources, encompassing housing and Federally Qualified Health...


  • Los Angeles, United States Cancer Support Community Full time

    Job DescriptionJob DescriptionSalary: Job Title: Bilingual Community Navigator       Reports to: Clinical and Program Director FLSA (Fair Labor Standards Act) Status: Non-ExemptHours: Part Time; 10-20 hours per weekJob Description Last Revised: March 2024Summary:  The Bilingual Community Navigator provides support to the Clinical and Program Director...


  • Los Angeles, United States Cancer Support Community Full time

    **Job Title**:Bilingual Community Navigator **Reports to**: Clinical and Program Director **FLSA (Fair Labor Standards Act) Status**: Non-Exempt **Hours**: Part Time; 10-20 hours per week **Job Description Last Revised**: March 2024 **Summary**:The Bilingual Community Navigator provides support to the Clinical and Program Director with respect to areas...


  • Los Angeles, CA 90013, USA, United States JWCH Institute Full time

    Position Purpose: The role of the Community Health Navigator (CHN) is to screen patients referred from the California Hospital (Dignity) emergency department and inpatient units, providing the essential function of matching and referring these patients to suitable resources, encompassing housing and Federally Qualified Health Center (FQHC) services. The CHN...


  • Los Angeles, CA 90013, USA, United States JWCH Institute Full time

    Position Purpose: The role of the Community Health Navigator (CHN) is to screen patients referred from the California Hospital (Dignity) emergency department and inpatient units, providing the essential function of matching and referring these patients to suitable resources, encompassing housing and Federally Qualified Health Center (FQHC) services. The CHN...


  • Los Angeles, United States AltaMed Health Services Full time

    Work Boldly. Live Brilliantly.At AltaMed, we don't just serve our communities, we are part of them. We have raised the expectations of what a community clinic can deliver because we think quality care is for everyone. And, we are determined to provide it no matter the challenges because this is more than a job. It's the calling of our lives and it compels us...

  • Patient Navigator

    4 days ago


    Los Angeles, United States UNIVERSAL COMMUNITY HEALTH CENTER Full time

    The Patient Navigator will be responsible for patient/member outreach activities, including various campaigns related to improving the patient's overall experience and compliance with office visits. This role is pivotal in guiding patients through their treatment journey. This role works as support to our Quality Assurance Specialist and will lead the remote...

  • Patient Navigator

    6 days ago


    Los Angeles, United States UNIVERSAL COMMUNITY HEALTH CENTER Full time

    The Patient Navigator will be responsible for patient/member outreach activities, including various campaigns related to improving the patient's overall experience and compliance with office visits. This role is pivotal in guiding patients through their treatment journey. This role works as support to our Quality Assurance Specialist and will lead the remote...


  • Los Angeles, United States To Help Everyone Health & Wellness Centers Full time

    Job DescriptionJob DescriptionJob Description:Under the direct supervision of the Enhanced Care Management Director, the Enhanced Care Management Member Navigator is a person with direct knowledge of the local community who functions as a “guide” and offers assistance to community members in “navigating” the health care and accessing related social...


  • Los Angeles, California, United States Comprehensive Community Health Centers Inc. Full time

    :COMMUNITY HEALTH WORKER JOB SUMMARYThe Community Health Worker (CHW) is responsible for providing outreach and in-reach activities including education services, health promotion and community intervention activities for access to healthcare, insurance enrollment and preventive health services. Works with other associates, community leaders and volunteers to...


  • Los Angeles, California, United States Comprehensive Community Health Centers Inc. Full time

    :COMMUNITY HEALTH WORKER JOB SUMMARYThe Community Health Worker (CHW) is responsible for providing outreach and in-reach activities including education services, health promotion and community intervention activities for access to healthcare, insurance enrollment and preventive health services. Works with other associates, community leaders and volunteers to...


  • Los Angeles, California, United States Comprehensive Community Health Centers Inc. Full time

    :COMMUNITY HEALTH WORKER JOB SUMMARYThe Community Health Worker (CHW) is responsible for providing outreach and in-reach activities including education services, health promotion and community intervention activities for access to healthcare, insurance enrollment and preventive health services. Works with other associates, community leaders and volunteers to...


  • Los Angeles, United States UCLA Health Full time

    Job DescriptionDescriptionThe Surgical Clinic Community Health Worker functions as part of the Trauma Team and Comprehensive Trauma Clinic program at Ronald Reagan UCLA. The primary role of surgery clinic Community Health Worker is ensuring patients receive essential assistance as they transition from trauma patient back into the community, reducing their...

  • Patient Navigator

    3 weeks ago


    Los Angeles, United States Clinica Romero Full time

    Job DescriptionJob DescriptionSalary: $21.84Position Title:                          Patient Navigator  Status:                                      Full-time/UnionDepartment:                            Quality Improvement/Quality AssurancePosition Reports to:                Quality Improvement/...


  • Los Angeles, United States UCLA Health Full time

    General Information Press space or enter keys to toggle section visibility Work Location: Los Angeles, USA Onsite or Remote Fully On-Site Work Schedule Monday-Friday, 8am-5pm Posted Date 12/21/2023 Salary Range: $29.64 - 39.13 Hourly Employment Type 2 - Staff: Career Duration indefinite Job # 11024 Primary Duties and Responsibilities Press...

  • Patient Navigator I

    4 weeks ago


    Los Angeles, United States Tarzana Treatment Center Full time

    Job DescriptionJob DescriptionPosition Title: Patient Navigator IDepartment: All SitesReports To: As assigned by Program DirectorPOSITION SUMMARY:Patient Navigator/Pre-Exposure Prophylaxis (PrEP) Navigator will use a client centered approach to provide PrEP and PEP education, engagement, HIV risk reduction, medication adherence counseling and linkage to...


  • Los Angeles, United States Tarzana Treatment Center Full time

    Job DescriptionJob DescriptionPosition Title: Patient Navigator IDepartment: All SitesReports To: As assigned by Program DirectorPOSITION SUMMARY:Patient Navigator/Pre-Exposure Prophylaxis (PrEP) Navigator will use a client centered approach to provide PrEP and PEP education, engagement, HIV risk reduction, medication adherence counseling and linkage to...

  • Patient Navigator I

    3 weeks ago


    Los Angeles, United States Tarzana Treatment Center Full time

    Job DescriptionJob DescriptionPosition Title: Patient Navigator IDepartment: All SitesReports To: As assigned by Program DirectorPOSITION SUMMARY:Navigators will respond to and schedule patients who contact Tarzana Treatment Centers (TTC) referrals from government and non-profit organizations to include county agencies, hospitals, medical groups, health...


  • Los Angeles, United States UCLA Health Full time

    General Information Press space or enter keys to toggle section visibility Work Location: Los Angeles, USA Onsite or Remote Fully On-Site Work Schedule Monday - Friday 8 am - 5 pm Posted Date 12/21/2023 Salary Range: $29.64 - 39.13 Hourly Employment Type 2 - Staff: Career Duration indefinite Job # 11025 Primary Duties and...


  • Los Angeles, United States L.A. Care Health Plan Full time

    Community Health Program Analyst II **Job Category**:Clinical**Department**:Community Health**Location**:Los Angeles, CA, US, 90017**Position Type**:Full Time**Requisition ID**:11130**Salary Range**: $67,186.00 (Min.) - $87,342.00 (Mid.) - $107,498.00 (Max.)- Established in 1997, L.A. Care Health Plan is an independent public agency created by the state of...