Call Center Specialist

1 month ago


Tempe, United States Behavioral Health Connections Full time

**Responsibilities**:
**Call Center Specialist PRN (Phoenix area) Opportunity**

Behavioral Health Connections, Inc. is a provider of patient-focused, comprehensive mental health services. We offer mental health evaluations to children, adolescents, adults and older adults in crisis 24 hours a day, 7 days a week response, including all holidays. Our service model focuses on the assessment, diagnosis, treatment, and disposition of your mental health patients. Based on the results of an assessment, we determine the most appropriate level of care and recommend treatment facilities. The tele-psychiatric assessment and consultation services we offer are designed to connect people with the care provides best equipped to address their mental health issues. Rapid response means that the patient will get to the most appropriate level of care faster and expedite their journey to wellness.

Behavioral Health Connections (BHC) in Phoenix** **is seeking a dynamic and talented **Call Center Specialist (PRN) **to join the team of compassionate, dedicated professionals. The Call Center Specialist performs administrative functions to include assistance in the processes for managing patient care by monitoring referrals and connecting them to relevant health care providers. Organizing, facilitating, and coordinating the timely evaluation with therapist and the acceptance of patients referred for services.

**Job Duties/Responsibilities**:

- Triage calls and facilities referrals to appropriate outpatient services
- Dispatches Mobile Assessor and collaborates for next steps in patient care
- Coordinates and processes patient assessments and documentation
- Coordinates and facilitates the transfer of patients with behavioral health needs

**Benefit Highlights**:

- Challenging and rewarding work environment
- Career development opportunities within UHS and its 300+ subsidiaries
- Competitive Compensation
- Generous Paid Time Off
- Excellent Medical, Dental, Vision and Prescription Drug Plans
- 401(K) with company match and discounted stock plan

**About Universal Health Services**

Qualifications:
**Requirements**:

- Education required**: High School diploma/GED. Preferred: Bachelor’s degree in Counseling, Psychology, Social Work or Social Services.
- Licensure and certification required**:N/A
- Experience required**:Two (2) years of related experience working in a call center, providing customer service and performing data entry required. Able to multitask. Preferred: knowledge of crises intervention and risk assessment, psychiatric diagnoses symptomology, basic chemical dependency, age specific growth and development and crisis and behavior management

**EEO Statement**

We believe that diversity and inclusion among our teammates is critical to our success.

**Avoid and Report Recruitment Scams


  • Call Center Manager

    1 month ago


    Tempe, United States Bath Planet Full time

    Job DescriptionJob DescriptionConfirmation Call Center Manager Creating a fresh solution to bath remodeling, Bath Planet offers a stylish, cost-effective, low-maintenance bath improvement to homeowners, commercial customers and consumers with accessibility needs. We were created to meet the needs of consumers who were dissatisfied with the quality and...


  • Tempe, United States Insight Global Full time

    Insight Global is looking to hire an entry-level Call Center Representative to work on a hybrid schedule out of Tempe, AZ. On a daily basis, you will be a part of a team called Driver Support Services, supporting this client's direct internal carrier's and drivers and providing day to day support for any disruptions the carrier may face going from point A...


  • Tempe, United States Insight Global Full time

    Insight Global is looking to hire an entry-level Call Center Representative to work on a hybrid schedule out of Tempe, AZ.On a daily basis, you will be a part of a team called Driver Support Services, supporting this client's direct internal carrier's and drivers and providing day to day support for any disruptions the carrier may face going from point A to...


  • Tempe, United States Insight Global Full time

    Insight Global is looking to hire an entry-level Call Center Representative to work on a hybrid schedule out of Tempe, AZ.On a daily basis, you will be a part of a team called Driver Support Services, supporting this client's direct internal carrier's and drivers and providing day to day support for any disruptions the carrier may face going from point A to...


  • Tempe, United States CarMax Full time

    7971 - Phoenix CEC - 1515 W. 14th Street, Tempe, Arizona, 85281 CarMax, the way your career should be! Provide an iconic customer experience As a Customer Experience Assistant at one of our Contact Centers, youll ensure were putting people first. Youll handle a wide range of customer service interactions and make it easy for them to buy and finance the...


  • Tempe, United States Celerion Full time

    **Spoken Spanish-English bilingual fluency is required in our Call Center.** In this role, you will answer inbound calls from members of the public interested in participating in our Phase 1 clinical drug trials. You will screen callers for study eligibility, and then collect and enter personal data for those eligible to participate. You will also make...


  • Tempe, United States ConsultNet Full time

    Contact Center Fiscal Specialist Tempe, AZ 5+ Month Contract: $20-$24 per hour The Fiscal Specialist provides a crucial role in managing Third-Party Billing for five of our campuses. Using PeopleSoft Student Information Systems and sponsor portals, this opportunity handles invoicing, payments, and account receivables. The successful...


  • Tempe, United States ConsultNet Full time

    Contact Center Fiscal Specialist Tempe, AZ 5+ Month Contract: $20-$24 per hour The Fiscal Specialist provides a crucial role in managing Third-Party Billing for five of our campuses. Using PeopleSoft Student Information Systems and sponsor portals, this opportunity handles invoicing, payments, and account receivables. The successful candidate will also...


  • Tempe, United States Wolfgang’s Cooling Heating & Plumbing Full time

    **Summary**: At Wolfgangs Cooling, Heating & Plumbing we are looking for the right individual to add to our growing team! Our focus is our customers and our culture. We truly believe those go hand in hand! If you are customer focused, have a positive attitude, think outside the box, self-starter, and able to multitask in a fast-paced environment this is the...


  • Tempe, United States Luxury Bath Technologies Full time

    Job DescriptionJob DescriptionAbout Us:Luxury Bath Technologies is one of the fastest growing brands in the acrylic bath remodeling industry. We are looking for quality people to join our winning team. Our goal is simple, to beautify bathrooms across North America by manufacturing and installing attractive, durable and maintenance-free bath remodeling...


  • Tempe, United States Conduent Full time

    About Conduent: Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where...


  • Tempe, United States CarMax Full time

    7971 - Phoenix CEC - 1515 W. 14th Street, Tempe, Arizona, 85281 CarMax, the way your career should be! CarMax, the way your career should be! Provide an iconic customer experience As a Customer Experience Consultant, you will be the vital link between a customers at-home and in-store CarMax experience, providing a simple and seamless process. You will...

  • Mortgage Collections

    2 weeks ago


    Tempe, United States Cenlar FSB Full time

    Start something good. Empower your career. Cenlar is the nation’s leading mortgage loan subservicer. Our unique culture is defined by our core values of respect, trust, integrity and care. A promote-from-within philosophy and opportunities for continuous professional growth make Cenlar a great place to launch or boost your career. Consider this...

  • Mortgage Collections

    1 month ago


    Tempe, United States Cenlar FSB Full time

    Start something good. Empower your career.Cenlar is the nation’s leading mortgage loan subservicer. Our unique culture is defined by our core values of respect, trust, integrity and care. A promote-from-within philosophy and opportunities for continuous professional growth make Cenlar a great place to launch or boost your career. Consider this opportunity...


  • Tempe, United States Soar Autism Center Full time

    At Soar Autism Center, we are committed to enriching the lives of children on the autism spectrum. As we continually innovate and refine our care model, the role of the **Child Developmental Behavior Specialist** is pivotal. Through our specialized approach, we empower children with autism, guiding them towards reaching their full potential. Our methods are...

  • Scheduling Specialist

    4 weeks ago


    TEMPE, United States American Vision Partners Full time

    At American Vision Partners (AVP), we partner with the most respected ophthalmology practices in the country and integrate best-in-class management systems, operational infrastructure, and advanced technology to provide the highest quality patient care possible. Our practices include Barnet Dulaney Perkins Eye Center, Southwestern Eye Center, Retinal...


  • Tempe, United States Insight Global Full time

    Day to Day:An employer is looking for a large group of Transportation Specialists to start and join the ROC (relay operations center) team as they are staffing up for one of this company’s busiest time of the year. These individuals will be a part of the DM (Disruption Management) team and responsible for taking a heavy amount of phone calls and helping...


  • Tempe, United States Insight Global Full time

    Day to Day:An employer is looking for a large group of Transportation Specialists to start and join the ROC (relay operations center) team as they are staffing up for one of this company’s busiest time of the year. These individuals will be a part of the DM (Disruption Management) team and responsible for taking a heavy amount of phone calls and helping...


  • Tempe, United States Soar Autism Center Full time

    At Soar Autism Center, we are committed to offering a comprehensive suite of services that enrich the lives of children with autism and their families. Through our interdisciplinary approach, we emphasize early engagement, holistic support, and tailor-made developmental-behavioral programs that cater to the individual needs of each child and their family. We...


  • Tempe, United States Insight Global Full time

    Transportation Specialist Tempe, AZPay: $20.82Duration: 4-month contract + possible extension, strong possibility to convert to FTE (that’s the goal!)Must Haves: - 1+ years of recent relevant experience in a heavy phone support role- Strong communication and customer service skills and patience, must be comfortable in a heavy phone support role.- Excellent...