Designers, User Experience

4 weeks ago

Reston, United States T-Mobile Full time

**Career Band**:
L09
** Be unstoppable with us**
T-Mobile is synonymous with innovation-and you could be part of the team that disrupted an entire industry We reinvented customer service, brought real 5G to the nation, and now we’re shaping the future of technology in wireless and beyond. Our work is as exciting as it is rewarding, so consider the career opportunity below as your invitation to grow with us, make big things happen with us, above all, #BEYOU with us. Together, we won’t stop

Position summary

**Position duties and responsibilities include, but are not limited to**:

- assist in developing design concept and implementation;
- provide input on user design considerations;
- produce specifications describing user requirements and internal structures for product in development;
- develop user profiles, with emphasis on human error control, display issues, visual interaction, physical manipulation and task and objective analyses;
- assist in conducting user research to inform design decisions and evaluate designs;
- clearly and effectively communicate ideas, research findings, sketches, and other deliverables to the business and leadership; and
- work with and collaborate within a cohesive design team and with the larger organization.
- Perform design thinking: solving user pain points and delivering user experience flows utilizing UX industry prototyping tools (Figma, Sketch, and Adobe XD).

**Specific Skills Requirement** - **must have educational or professional experience in**:

- Experience (1) Experience using Design thinking processes including heuristic evaluation, competitive analysis, problem definition, wireframing, prototyping and testing, to solve user pain points and deliver simple and intuitive user experience flows to Product and Engineering partners.
- Experience (2) Experience using UX industry prototyping tools including Figma, Sketch, or comparable tools to deliver mockups and clickable prototypes of web and app [iOS and Android] interfaces for business/stakeholder review and facilitating user research studies.
- Experience (3) Experience solving complex problems through customer journey mapping, user flows, facilitating design discussions, and presenting a final user interface design through mockups to drive product feature conversations between cross-functional partners, including Product Managers, Engineering, and leadership stakeholders.
- Experience (4) Experience using Information architecture through techniques including Gestalt principles, understanding mental models of our users, card sorting and tree testing exercises, in order to illustrate the future state of website/app navigation and content groupings.
- Experience (5) Experience partnering with user researchers to drive Usability testing through methods including contextual inquiry, user interviews, think out loud studies, and A/B tests on concept designs.

**Experience and education requirements**:

- PRIMARY REQUIREMENTS: Master’s degree in Computer Information Systems, Software Engineering, Computer Science, or related, and one year of relevant work experience.
- ALTERNATIVE REQUIREMENTS: Bachelor’s degree in Computer Information Systems, Software Engineering, Computer Science, or related, and three years of relevant work experience.

Telecommuting is permitted, but applicants must live within a reasonable commuting distance.

**Additional**:

- Location: Reston, VA
- This position is eligible for the employee referral program.

**How to apply**:
**OTHER**:Work hours: 40 hours/week. Salary: $114,026.00/year.
- At least 18 years of age
- Legally authorized to work in the United States

**Travel**:
Travel Required (Yes/No):No

**DOT Regulated**:
DOT Regulated Position (Yes/No):No

Safety Sensitive Position (Yes/No):No

At T-Mobile, our benefits exemplify the spirit of One Team, Together A big part of how we care for one another is working to ensure our benefits evolve to meet the needs of our team members. Full and part-time employees have access to the same benefits when eligible. We cover all of the bases, offering medical, dental and vision insurance, a flexible spending account, 401(k), employee stock grants, employee stock purchase plan, paid time off and up to paid 12 holidays - which total about 4 weeks for new full-time employees and about 2.5 weeks for new part-time employees annually - paid parental and family leave, family building benefits, back-up care, enhanced family support, childcare subsidy, tuition assistance, college coaching, short and long term disability, voluntary AD&D coverage, voluntary accident coverage, voluntary life insurance, voluntary disability insurance, and voluntary long-term care insurance.

We don't stop there

Never stop growing

T-Mobile USA, Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity or expressi

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