Academic Program Specialist I

6 days ago

Gainesville, United States University of Florida Full time

TRANSFER CREDITS

Responsible for transfer credit requests. This involves referencing and researching multiple areas of materials including the student’s official transcripts, academic program(s), prior degrees, related documents and other coursework. Frequent consultation with the Office of Enrollment Management is required throughout the process and before forwarding to the Office of the University Registrar for the addition of transcript remarks. This process includes the review of course work from UF and Non-UF (domestic and international) institutions, participation in Traveling Scholar, Study Abroad and or Exchange Programs, and specialized degree programs approved by the Graduate Council.

MASTER’S DEGREE ACKNOWLEDGMENTS

Responsible for all master’s degree acknowledgement (MDA) submissions. This involves reviewing faculty recommendations, checking recently admitted students’ transcripts, and updating students records accordingly via the University-wide Student Information System (SIS), Campus Solutions.

SERVICE TO UNIT ACADEMIC STAFF, GRADUATE COORDINATORS, AND GRADUATE FACULTY

Answers questions, resolves issues, and offers guidance or directs campus personnel to an appropriate office for assistance.

MAINTENANCE OF GRADUATE STUDENT RECORDS
Maintains processes to track and manage student records. Responsible for ensuring that all related programs and activities comply with university, state, and federal regulations. Complies with the Family Rights and Privacy Act of 1974 (FERPA) and makes recommendations to administrative procedures to improve the process for maintaining graduate student records.

TRAINING AND DEVELOPMENT

Creates and publishes training materials for internal and external use. Materials for external use, tailored for academic staff, Graduate Coordinators, and faculty, will cover Graduate Council policies, processes, and systems essential for supporting graduate student transfer and degree acknowledgment processes.

STRATEGIC PLANNING AND EVALUATION

Assists in planning for efficient transfer credit processes. Works with leadership team to develop and implement strategies for excellent academic support to all graduate programs on campus.

Assists in tracking performance goals and measures to evaluate success of transfer credits and master’s degree acknowledgement processes and systems. Participates in formulating and implementing policies and procedures to address areas of improvement.

Participates in strategic planning for overall Graduate School.

OTHER DUTIES
As assigned by the Director and Deans.

**Expected Salary**:
$43,000 - $48,000.

**Minimum Requirements**:
Bachelor’s degree and two years of relevant experience; or an equivalent combination of education and experience.

**Preferred Qualifications**:
Excellent customer service, verbal and written communication skills. Knowledge of the Student Information System, GIMS, Salesforce, PeopleSoft (UF Portal), and other UFIT systems to reference multiple data sources to identify problems and resolve discrepancies within established protocols. Knowledge of graduate degree programs and policies.

**Special Instructions to Applicants**:
In order to be considered, you must upload your cover letter, resume and three professional references.

Application must be submitted by 11:55 p.m. (ET) of the posting end date.

**Health Assessment Required**:

- No

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