Data Center Engineering Operations Cluster Manager

3 weeks ago

Berwick, United States Amazon Web Services, Inc. Full time

Bachelor's degree in engineering, computer science, or a related field.
- 5+ years of experience operating as a manager of managers.
- 10+ years of relevant experience managing data center operations, facility engineering operations, critical environment facilities, datacenter build-outs and scaling, or similar.

The Infrastructure Operations organization is looking for an extraordinary individual with proven and tested leadership and management skills as a leader in our facilities operations organization in Mississippi as a Data Center Engineering Operations (DCEO) Cluster Manager.

A DCEO Cluster Manager is one of our most senior management roles in the data center environment. In this role you will be responsible for leading a large organization, managing Area Managers and/or Facility Managers who own data center facility infrastructure.

The pace, scale, and growth of Amazon’s data center platform will challenge you. Our uncompromisingly high standards as we continually seek to innovate on behalf of our customers will push you to new levels of creativity. At this level Amazon is unique in that we seek experienced senior leaders who have evolved to be highly strategic in their approach to managing their business unit, yet understand how to lead large teams by example who will not hesitate to roll up their sleeves when tactical needs dictate it.

**Responsibilities**:

- Hiring, managing, and developing the operations management team including compute operations managers, engineering operations managers, logistics operations managers, and security operations managers.
- Attainment of organizational performance goals and objectives relating to safety, security, availability, scaling, and efficiency.
- Planning and executing the Infrastructure Operations component of new AWS data center build outs, new colo build-outs, AWS data center expansions, and colo expansions, including server hardware install, troubleshooting and repair, security system install, troubleshooting and repair, and related Operations tasks.
- Operation and maintenance of mechanical, electrical, and controls systems for Amazon datacenters to include preventive maintenance, corrective maintenance, and change management.
- Vendor management of colocation data center services providers to meet or exceed contracted performance SLA’s.
- Safety, security, and availability incident response, incident management, and incident resolution.
- Continuous improvement of operational processes, procedures, methods, and tools.

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help.

You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.

About the team
Why AWS
Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Diverse Experiences

Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.

Inclusive Team Culture
Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.

Mentorship and Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

Berwick, PA, USA
- Masters Degree in Engineering and Business Administration, or related fields.
- Proven ability to hire, deve

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