Front Office Coordinator

2 weeks ago

Blue Bell, United States Charm Pediatric Dentistry Full time

We are looking for a pleasant and friendly Front Desk Representative to join our team As a Front Desk Representative, you will be responsible for different receptionist and clerical duties at our office.

**PREVIOUS DENTAL EXPERIENCE REQUIRED**

As the front-line-employee, your role will be extremely important for improving customer experience and satisfaction. Your goal should always be to make our guests feel comfortable and satisfied while in our office.

At charm we require for front desk to work Monday, Wednesday, Thursday and Friday and one Saturday a month. During the week we are open from 8:30-5:30 and One Saturday a month from 8:00am-2:00pm

Speaking a second language is a plus, such as Korean or Spanish.

Our office is very fast paced and kid friendly, will be needing someone who would like to work in this type of environment.
- Keep front desk clean, tidy and supplied with all the necessary supplies
- Greet, communicate with and welcome guest
- Answer all the customers' questions and address their complaints
- Answer all incoming calls, redirect them when needed
- Receive letters, packages and send them to appropriate destination
- Prepare and manage outgoing mail
- Make appointment and call patients to make other follow up appointments.
- Monitor office supplies
- Make supply orders when needed
- Monitor and update records and files
- Critical thinker and problem-solving skills
- Team player
- Excellent knowledge of MS Office (especially Excel and Word
- Good time-management skills
- Great interpersonal and communication skills
- Customer-oriented mindset
- High School diploma; any additional diploma will be considered as advantage
- Hands on experience with office machines (for example fax, printer etc.)'

Pay: $18.00 - $20.00 per hour

**Benefits**:

- 401(k) matching
- Employee discount
- Free flu shots
- Free parking

Schedule:

- 8 hour shift
- Monday to Friday
- Weekends as needed

Application Question(s):

- DENTRIX PROGRAM REQUIRED

**Experience**:

- Computer skills: 1 year (required)

Work Location: In person

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