Front Desk Lead Receptionist

2 weeks ago

Van Nuys, United States VICTORS AUTO COLLISION REPAIR INC Full time

We are seeking a detailed and reliable front desk receptionist with at least 1+years of related office experience in the autobody industry. Primary duties will include data entry, greeting customers, updating customers, writing checks, and answering phones as well as relaying information back to our production and estimating teams.

Auto Body Receptionist-Essential Duties
- Monitors the performance of all body shop metrics
- Establishes and maintains good working relationships with customers to encourage repeat and referral business
- Resolve any customer complaints in a friendly, courteous manner and advise management of all serious complaints or incidences
- Monitors progress and completion of vehicles in the shop and calls customers as necessary
- Monitors paper flow to ensure that all documents are accounted for, filled out completely and legibly, and filled or distributed to the appropriate parties
- Maintains professional appearance
- Other duties as assigned

**Qualifications**:

- High school diploma or GED, or one to three month of related experience and/or training, equivalent combination of education and experience
- Must be able to handle a busy office which consists of fast paced, multi-tasking environment
- Our employees must be like minded professionals with dedication to serving clients and have a strong interest in growing and developing themselves and those around them.

Pay: $18.00 - $20.00 per hour

Expected hours: 40 per week

**Benefits**:

- Health insurance
- Paid time off

Schedule:

- 8 hour shift
- Monday to Friday

**Experience**:

- Customer service: 1 year (required)
- Auto body shop: 1 year (preferred)

Work Location: In person

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