Table Games Dealer Trainee

2 weeks ago

Camp Verde, United States Cliff Castle Casino Full time

**We are looking for Blackjack Dealers. No experience necessary.**

***: Deal games in accordance with CCCH and department procedures. Manage game action and players’ bets, wins, losses, interaction to maintain accuracy and speed of gaming action, protect assets, and deliver exceptional Guest service.

**ESSENTIAL DUTIES**:

- Deal games in a manner to create a fun experience for Guests while adhering to all CCCH policies, procedures, and regulatory requirements.
- Ensure game protection, efficient game pace, payout accuracy and speed.
- Manage game speed and player interactions.
- Call supervisor for any game irregularities, questions, or decisions.
- Maintain a friendly, fun atmosphere by greeting and welcoming Guests to tables, interacting with Guests, using Guests’ names throughout interactions, and graciously expressing thanks for tips and toke bets.
- Tactfully handle stressful and difficult situations with Guests and other Team Members.
- Demonstrate knowledge of games and appropriate guidelines.
- Maintain an approachable and pleasant demeanor (eye contact, smile, greet) even when table is unoccupied.
- Maintain current knowledge of casino promotions and special events to share with Guests.
- Attend all meetings and training as required.
- Report any pertinent game information with incoming dealer.

**QUALIFICATIONS**:
1. Education: High School diploma or equivalent, preferred.

2. Work Experience: N/A

3. Knowledge, Skills, and Abilities:
a. Pass a basic math test.

b. Read and speak English fluently. Fluency in second languages a plus.

c. Possess sound, mature judgment.

d. Dexterous and have good hand coordination.

e. Pass a live audition.

f. Able to deal from a 6-deck shoe, operate basic equipment (automatic shuffler), and be able to deal to an average of 250 spots/hour (50 hands/hour with 4 spots each hand). This will be taught in the dealing school.

4. Be at least 18 years of age.

5. Able to demonstrate eligibility to work in the U.S.

6. Participate and pass pre-employment drug screening and background investigation to obtain and maintain a valid Gaming License.

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