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General Manager

4 months ago

Camp Verde, United States Cliff Castle Casino Full time

***: The General Manageris responsible for directing all casino operations and compliance using Minimum Internal Control Standards, Tribal State Compact, the Yavapai-Apache Nation Gaming Code, and the Cliff Castle Casino Hotel Business Code. Directly supervises all key management personnel.

**ESSENTIAL DUTIES**:

- Manage all casino operations, revenue generation, and overall marketing strategies.
- Develop and manage CCCH Operational Budget to include capital expenditures.
- Recruit, hire, and evaluate all key management officials.
- Ensure compliance with MICS, Tribal State Compact, Yavapai-Apache Nation Gaming Code, and CCCH Business Code.
- Oversee Human Resources policies and programs, including hiring, incentives, and training policies and Tribal Training Program.
- Oversee the professional development of key management staff.
- Work directly with the YAN Tribal Council to ensure open communication with Tribal Government.
- Provide monthly financial and operational reports to Council or as requested.
- Motivate Team Members to meet service delivery and revenue goals and objectives.
- Create and maintain a positive working environment that compliments CCCH values.
- Demonstrate project management skills and be able to oversee large projects to include remodels and major construction.
- Perform other duties as assigned.

**QUALIFICATIONS**:
1. Education:
a. Bachelor’s degree in Hospitality, Business Administration, or other related field of study required.

b. Master’s degree in Hospitality, Business Administration, or other related field of study preferred.

2. Work Experience:
a. Minimum of five (5) years’ prior, proven success as a General Manager or higher position within a gaming operation required.

b. Total work experience required to include at least ten (10) years of Casino/Hospitality.

c. 5 years’ experience in Indian Gaming preferred.

d. Additional education and/or related work experience may substitute for the minimum requirements of this position.

3. Knowledge, Skills, and Abilities Required:
a. Working knowledge of gaming operations to include: Table Games, Slots, Marketing, Facilities, Security, Casino Surveillance, Human Resources, Finance, Food & Beverage, and Hospitality.

b. Excellent communication (written, verbal), organization, planning, interpersonal, and leadership skills.

c. Possess solid business acumen and demonstrated history of good professional judgment.

4. Professional Licenses & Certifications Requirements:
a. Have or obtain valid Title 4 management certification upon hire.

5. Be at least 18 years of age.

6. Able to demonstrate eligibility to work in the U.S.

7. Participate and pass pre-employment drug screening and background investigation to obtain and maintain a valid Gaming License.