General Manager

4 days ago


Camp Verde, United States Cliff Castle Casino Full time
Job DescriptionJob Description

 

POSITION SUMMARY:  The General Manageris responsible for directing all casino operations and compliance using Minimum Internal Control Standards, Tribal State Compact, the Yavapai-Apache Nation Gaming Code, and the Cliff Castle Casino Hotel Business Code.  Directly supervises all key management personnel.

ESSENTIAL DUTIES:

  • Manage all casino operations, revenue generation, and overall marketing strategies.
  • Develop and manage CCCH Operational Budget to include capital expenditures.
  • Recruit, hire, and evaluate all key management officials.
  • Ensure compliance with MICS, Tribal State Compact, Yavapai-Apache Nation Gaming Code, and CCCH Business Code.
  • Oversee Human Resources policies and programs, including hiring, incentives, and training policies and Tribal Training Program.
  • Oversee the professional development of key management staff.
  • Work directly with the YAN Tribal Council to ensure open communication with Tribal Government.
  • Provide monthly financial and operational reports to Council or as requested.
  • Motivate Team Members to meet service delivery and revenue goals and objectives.
  • Create and maintain a positive working environment that compliments CCCH values.
  • Demonstrate project management skills and be able to oversee large projects to include remodels and major construction.
  • Perform other duties as assigned.

 

QUALIFICATIONS:

1.     Education:

a.     Bachelor’s degree in Hospitality, Business Administration, or other related field of study required. 

b.    Master’s degree in Hospitality, Business Administration, or other related field of study preferred.

2.     Work Experience:

a.     Minimum of five (5) years’ prior, proven success as a General Manager or higher position within a gaming operation required.

b.    Total work experience required to include at least ten (10) years of Casino/Hospitality.

c.     5 years’ experience in Indian Gaming preferred.

d.    Additional education and/or related work experience may substitute for the minimum requirements of this position.

3.     Knowledge, Skills, and Abilities Required:

a.     Working knowledge of gaming operations to include: Table Games, Slots, Marketing, Facilities, Security, Casino Surveillance, Human Resources, Finance, Food & Beverage, and Hospitality.

b.    Excellent communication (written, verbal), organization, planning, interpersonal, and leadership skills.

c.     Possess solid business acumen and demonstrated history of good professional judgment.

4.     Professional Licenses & Certifications Requirements:

a.     Have or obtain valid Title 4 management certification upon hire.

5.     Be at least 18 years of age.

6.     Able to demonstrate eligibility to work in the U.S.

7.     Participate and pass pre-employment drug screening and background investigation to obtain and maintain a valid Gaming License.


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