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Customer Service Representative, Tour Guide
3 months ago
Job Title: Office Organization WORD, EXCEL, Calls or Tour Guide
Overview:
Join our team as a Tour Guide for Day Trips in Florida with Join the fun Tours. Embark on a journey to showcase the beauty and history of our destinations. As a key member of our team, you will engage with Guests, provide insightful information, and ensure an unforgettable experience for all guests.
**Duties**:
- Conduct engaging tours for visitors, sharing historical facts and interesting anecdotes
- Interact with guests in a friendly and professional manner, addressing questions and providing assistance
- Utilize excellent communication skills to deliver information clearly and effectively
- Tailor tours to meet the needs and interests of diverse groups
- Provide exceptional customer service to enhance the overall guest experience
- Utilize multilingual abilities to cater to a diverse range of visitors
- Perform data entry tasks accurately to maintain tour records
Qualifications:
- Strong ability to analyze information and present it in an engaging manner
- Proficiency in English; fluency in additional languages such as Spanish is a plus
- Excellent communication skills for effective interaction with guests
- Prior experience in customer service or hospitality is advantageous
- Familiarity with outbound calling and upselling techniques is beneficial
**Job Type**: Part-time
Pay: $14.00 - $15.00 per hour
Expected hours: 20 per week
**Benefits**:
- Flexible schedule
- Professional development assistance
Experience level:
- 3 years
Shift:
- 4 hour shift
- Day shift
- Morning shift
Weekly day range:
- Monday to Friday
Work setting:
- In-person
- Office
Ability to Commute:
- Ormond Beach, FL 32176 (required)
Ability to Relocate:
- Ormond Beach, FL 32176: Relocate before starting work (preferred)
Work Location: In person