Sales Leader/key Holder

5 days ago

Woodbridge, United States Banner's Hallmark Full time

1. The SL is responsible for supporting store management in overseeing the operational functioning of the store when a Store Manager is not on the premises - effectively performing “manager on duty” responsibilities. These responsibilities include, but are not limited to, driving revenue, proactively overseeing the customer experience, maintaining the expected level of customer service, and executing key holder open/close responsibilities per the company standard. In addition s/he provides support to employees through sharing of knowledge and coaching “in the moment” feedback and ensures that the customer remains the top priority while balancing required tasks and overall store operations.

2. Customer Service, Service-Focused Selling and Product Knowledge: Delivers the Hallmark brand promise through enthusiasm, exceptional customer service and outstanding store standards. Connects with customers, assists them in finding solutions to meet their needs and builds relationships by providing service-focused selling that engages with customers and products. Articulates current promotional events and the brand loyalty program with the customer. Works closely with the Store Manager and other store team members to continually improve the customer experience, learn about new products and services, and drive sales.

3. Operations and Merchandising: Upholds all company policies and practices, including but not limited to, store operation procedures outlined on the CSG Source website, Employee Handbook, and Conditions of Employment. Enthusiastically accepts guidance/coaching from the Store Manager. Follows all directives and performs in a consistent manner with regard to sales, customer service, merchandising, inventory management and loss prevention. The SL has access to store cash and product assets and will be held accountable for maintaining accurate records/deposits. S/he will ring sales and is also required to perform additional point of sale (POS) functions, cash management and inventory management functions. Promotes and maintains a safe working and shopping environment. Utilizes reports to make effective merchandising decisions and sets the store to established standards. Participates in, and leads others in, the processing of shipments, replenishment of the sales floor, and additional operational tasks based on the needs of the business. Conducts POSR audits and other inventory management procedures. Performs all housekeeping duties regularly.

4. Training and Performance: The incumbent will maintain a thorough and on-going knowledge of Hallmark Gold Crown products, services, systems and store operations through various sales associate training programs, initiatives and store development programs. The SL will support the SM as they deliver new hire orientation and customer service and operations training to new employees. Works closely with the SM to understand new policies, operational changes and/or training initiatives. Participates in new technology implementation and training as requested. Performance will be measured in various ways, including but not limited to, sales reports, customer satisfaction benchmarks, overall store appearance, fiscal management, and general attitude and approach to assignments. Feedback on performance may include, but is not limited to, SM, District Manager, corporate leadership, and corporate operations team.

5. Contributes to a positive working environment: Consistently demonstrates values and behaviors consistent with our culture. Assists team members in daily tasks and in customer interactions. Consistently demonstrates the ability to learn quickly, adapt to change easily, seize opportunities, push self and others for results and problem solve successfully. Easily builds relationships and can work with a diverse group of people. Plays an active role in personal growth and development.

**Job Type**: Part-time

**Benefits**:

- Employee discount
- Flexible schedule
- Tuition reimbursement

Experience level:

- 1 year

Shift:

- Day shift
- Night shift

Weekly day range:

- Monday to Friday
- Weekends as needed

Ability to Relocate:

- Woodbridge, VA 22192: Relocate before starting work (required)

Work Location: In person

  • Retail Key Holder PT

    4 weeks ago

    Woodbridge, United States SalonCentric Full time

    Woodbridge, VA Posted: 04/16/2024 Description SalonCentric Key Holder - PartTime Do you have a passion for people and delivering exceptional customer service? Do you seek out exciting new products and training opportunities to become an expert in the hair and beauty industry? Do you love hair and beauty products? If you answered YES, apply today for our...

  • Sales and Service Key Holder

    2 weeks ago

    Woodbridge, United States Bloomingdales, The Outlet Full time

    **Job Overview**: The Keyholder is a selling professional directly responsible to drive sales by providing outstanding customer service, building customer loyalty, and maintaining a clean, neat, “easy-to-shop” selling floor, exemplifying our service and selling culture. The Keyholder may assist the Outlet leadership team in ensuring that required store...

  • Sales and Service Leader

    3 weeks ago

    Woodbridge, United States LVMH Full time

    Poste Sales and Service Leader - Full Time Profil Job ID: 248465 Store Name/Number: VA-Potomac Mills (2090) Address: 2700 Potomac Mills Cir, Woodbridge, VA 22192, United States (US) Hourly/Salaried: Hourly (Non-Exempt) Full Time/Part Time: Full Time Position Type: Regular Your Role at Sephora: As a Sales and Service Leader, you'll be at the forefront of...

  • Sales and Service Leader

    1 month ago

    Woodbridge, United States Sephora Full time

    Job ID: 248465Store Name/Number: VA-Potomac Mills (2090)Address: 2700 Potomac Mills Cir, Woodbridge, VA 22192, United States (US)Hourly/Salaried: Hourly (Non-Exempt)Full Time/Part Time: Full TimePosition Type: RegularYour Role at Sephora: As a Sales and Service Leader, you'll be at the forefront of our mission to provide an exceptional shopping experience...

  • Sales and Service Leader

    3 weeks ago

    Woodbridge, United States Sephora Full time

    Job ID: 248465Store Name/Number: VA-Potomac Mills (2090)Address: 2700 Potomac Mills Cir, Woodbridge, VA 22192, United States (US)Hourly/Salaried: Hourly (Non-Exempt)Full Time/Part Time: Full TimePosition Type: RegularYour Role at Sephora: As a Sales and Service Leader, you'll be at the forefront of our mission to provide an exceptional shopping experience...

  • Sales and Service Leader

    4 weeks ago

    Woodbridge, United States Sephora Full time

    Job ID: 248465Store Name/Number: VA-Potomac Mills (2090)Address: 2700 Potomac Mills Cir, Woodbridge, VA 22192, United States (US)Hourly/Salaried: Hourly (Non-Exempt)Full Time/Part Time: Full TimePosition Type: RegularYour Role at Sephora: As a Sales and Service Leader, you'll be at the forefront of our mission to provide an exceptional shopping experience...

  • Outlet Keyholder

    4 weeks ago

    Woodbridge, United States Bloomingdale’s Full time

    Day-1 Medical, Dental, Vision Benefits for eligible colleagues - Competitive Pay - Paid Time Off - Flexible Holiday Time-Off & Flexible Scheduling - Fully Funded Education Benefits (100% tuition coverage including books and fees) - Instant access to earned wages with _PayActiv_ - Enhanced benefits: pet, home & auto insurance & more - 401(k) plan options...

  • Membership Experience Leader- with Sales Experience

    3 weeks ago

    Woodbridge, United States THE MAX Challenge Full time

    THE MAX Challenge is looking for a motivated and professional Membership Experience Leader to develop our membership base and deliver 5-STAR service to our loyal members. Hours rage from early morning shifts starting at approximately 4:45am, mid-day availability, or evening shifts ending about 8:30pm. Monday- Friday mostly. Availability to work select...

  • Membership Experience Leader- with Sales Experience

    4 weeks ago

    Woodbridge, United States THE MAX Challenge Full time

    Job DescriptionJob DescriptionTHE MAX Challenge is looking for a motivated and professional Membership Experience Leader to develop our membership base and deliver 5-STAR service to our loyal members.  Hours rage from early morning shifts starting at approximately 4:45am, mid-day availability, or evening shifts ending about 8:30pm.  Monday- Friday...

  • Membership Experience Leader- with Sales Experience

    3 days ago

    Woodbridge, United States THE MAX Challenge Full time

    Job DescriptionJob DescriptionTHE MAX Challenge is looking for a motivated and professional Membership Experience Leader to develop our membership base and deliver 5-STAR service to our loyal members.  Hours rage from early morning shifts starting at approximately 4:45am, mid-day availability, or evening shifts ending about 8:30pm.  Monday- Friday...

  • Shift Leader>

    1 week ago

    Woodbridge, United States Potbelly Sandwich Shop Full time

    Potbelly Sandwich Shop - 15000 Potomac Town Place [Restaurant Shift Supervisor] As a Shift Leader at Potbelly Sandwich Shop, you'll: Lead a shift by managing and developing associates; Execute outstanding product quality and customer service, build sales, and control costs for each shift; Follow standard Potbelly operating policies, procedures, and tool use...

  • Business Development Leader

    3 weeks ago

    Woodbridge, United States AGC Consulting Group Full time

    **AGC Consulting Group**:"Purpose Driven" **Our Mission**: We provide our clients with staffing, outsourcing, consulting and corporate leadership development services. Driven by purpose to provide workforce solutions within the areas of healthcare, education, sales and marketing, logistics, human resources, finance, IT, office and administration. **About...

  • Area Leader

    4 weeks ago

    Woodbridge, United States 7-Eleven Full time

    Are you looking for an exciting fast-paced work environment where you will directly oversee 12-14 store locations? Do you take pride in training your employees in order for them to be able to provide exceptional customer service? As a valued member of the team, you’ll witness first-hand why we has the best customers and employees around! **What we...

  • Branch Banking-assistant Leader

    5 days ago

    Woodbridge, United States Flagstar Bank Full time

    Position Title Branch Banking-Assistant Leader Location Woodbridge - 572 (Woodbridge, NJ) Job Summary The Branch Banking Assistant Leader drives branch revenue growth, operational integrity, and client experience excellence, with a focus on reputational success in the community. Pay Range: $23.73 - $30.26 - $36.78 Pay Range: Local Minimum Wage - $0.00...

  • Senior Sales Executive, Provider Market

    4 weeks ago

    Woodbridge, United States Definitive Healthcare Full time

    At Definitive Healthcare, our passion is to transform data, analytics and expertise into healthcare commercial intelligence. We help clients uncover the right markets, opportunities and people, so they can shape tomorrow’s healthcare industry. Our SaaS platform creates new paths to commercial success in the healthcare market, so companies can identify...

  • SMB Sales Executive, Provider Market

    6 days ago

    Woodbridge, United States Definitive Healthcare Full time

    At Definitive Healthcare, our passion is to transform data, analytics and expertise into healthcare commercial intelligence. We help clients uncover the right markets, opportunities and people, so they can shape tomorrow’s healthcare industry. Our SaaS platform creates new paths to commercial success in the healthcare market, so companies can identify...

  • Shift Leader

    1 month ago

    Woodbridge, United States Taco Bell Full time

    Shift Leader Woodbridge, NJ Live MAS! ... & Grow your Career at TACO BELL! "TOP FRANCHISE" 3 Years Running - Entrepreneur "100 Most Influential Companies" - Time Join one of the hottest global brands - with a top Franchisee - HAZA BELL! HAZA BELL has a track record of guest satisfaction, team satisfaction & internal career growth that lets your talents...

  • Shift Leader

    1 month ago

    Woodbridge, United States Taco Bell Full time

    Shift Leader Woodbridge, VA Live MAS! ... & Grow your Career at TACO BELL! "TOP FRANCHISE" 3 Years Running - Entrepreneur "100 Most Influential Companies" - Time Join one of the hottest global brands - with a top Franchisee - HAZA BELL! HAZA BELL has a track record of guest satisfaction, team satisfaction & internal career growth that lets your talents...

  • Shift Leader

    4 weeks ago

    Woodbridge, United States Taco Bell Full time

    Shift Leader Woodbridge, VA Live MAS! ... & Grow your Career at TACO BELL! "TOP FRANCHISE" 3 Years Running - Entrepreneur "100 Most Influential Companies" - Time Join one of the hottest global brands - with a top Franchisee - HAZA BELL! HAZA BELL has a track record of guest satisfaction, team satisfaction & internal career growth that lets your talents...

  • Shift Leader

    4 weeks ago

    Woodbridge, United States Taco Bell Full time

    Shift Leader Woodbridge, NJ Live MAS! ... & Grow your Career at TACO BELL! "TOP FRANCHISE" 3 Years Running - Entrepreneur "100 Most Influential Companies" - Time Join one of the hottest global brands - with a top Franchisee - HAZA BELL! HAZA BELL has a track record of guest satisfaction, team satisfaction & internal career growth that lets your talents...