Client Engagement Manager

4 weeks ago


Tampa, United States Paragon Cyber Solutions Full time

Paragon Cyber Solutions is an award winning 8(a), minority, woman, service disabled veteran-owned, CMMC-C3PAO certified small business based in Tampa, FL. We pride ourselves on delivering high-quality solutions that help our clients protect the integrity of their business operations.

The Client Engagement Manager entails the crucial responsibility of expanding our Federal and DoD portfolio which involves engaging with key decision makers and identifying new business opportunities. You will be expected to identify / maintain a robust pipeline of opportunities that align with Paragon’s strategic vision for growth. Daily duties will include but not be limited to:

- Create, manage, and implement go-to-market plans to articulate and generate consensus for strategic vision, action plan, competitive intelligence, investments, business case within the Cyber, IT, and Training markets.
- Engage customers in identifying and shaping opportunities.
- Actively market the Company Brand, establish customer expectations, and shape opportunities by creating white papers, and responding to RFIs and similar activities.
- Responsible for Capture and Proposals to maintain continuity across the Business Development lifecycle.
- Attend client engagements, industry events, conferences, and tradeshows to expand customer base and build strong customer and partner relationships.
- Travel to customer sites (as needed).
- Additional tasks as assigned (based on company and customer needs).

**Requirements**:

- Proven track record of at least five (5) years in business development or sales roles within the federal government sector, with a focus on Cybersecurity, IT solutions, or professional services. Less years may be considered based on other qualifications.
- Strong understanding of federal procurement processes, contract vehicles (e.g., GSA Schedule, GWACs), and compliance requirements.
- Demonstrated success in building and nurturing relationships with federal agencies, prime contractors, and industry partners.
- Excellent communication skills, with the ability to articulate complex concepts and solutions to both technical and non-technical audiences.
- Strategic thinker with a customer-centric mindset and a proactive approach to identifying and capitalizing on business opportunities.
- Ability to work independently and collaboratively in a fast-paced environment, with a high degree of initiative and self-motivation.
- Proficiency in CRM software (e.g. HubSpot, SalesForce) and Microsoft Office suite.
- Active security clearance or ability to obtain and maintain a security clearance (preferred).
- Willingness to travel as needed to meet with clients, attend meetings, and participate in industry events.

**Benefits**
- Generous Paid Time Off (PTO) Package
- Medical, Vision, & Dental Benefits Available
- 401K Program with Employer Matching
- Complimentary Employer Assistance Program (EAP) and Perks at Work Program
- Training discounts and employee reimbursement for pre-approved certifications



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