Sme - Enterprise Systems and Mail Solutions

3 weeks ago

Washington, United States NuAxis Innovations Full time

We believe happy employees do amazing work, so join our team NOW We are currently seeking a talented and motivated **SME - Enterprise Systems and Mail Solutions **for a Hybrid position.

**Responsibilities**:

- Expert knowledge of Enterprise Systems including Application Tech Systems, and other Interfacing systems
- Responsible for providing management support as needed.
- Train new resources (Postal/ non-Postal) Lead Daily team huddles.
- Prepare any supporting documents such as Pub 199 but not limited to just that document.
- Be able to take projects from assignment to completion.
- Supports management team’s efforts in change management.
- Experience providing support related to mailer questions, calls, documentation, technical specification reviews/updates, and attending any meetings with mailers and customers. This includes but is not limited to PEEC, MTAC, Work Groups, User Groups, and Mailer CAT calls.
- Experience creating and/or updating mailer documents to include but not limited to Release Overview and Release Notes
- Experience troubleshooting Mailer Issues.
- Experience answering mailer questions.
- Support for any non-price change work as well.
- Expert knowledge of Domestic Mail rules and International Mail rules.
- Expert knowledge of Mail.dat, Mail.XML, ICR, Shipping Services File, Enterprise Interfaces
- Expert knowledge of mailing and shipping specifications used to integrate mailer software and internal systems.
- Liaison between business stakeholders and development teams in flushing out requirement details.
- Create solutions impacting customer experience, revenue, and cost avoidance.
- Identify risks or technical issues with associated recommendations and proposed contingency.

**Required Experience Level**:

- Minimum 10 years or more experience in business, technical, and systems solutions.

**Required Educational Requirements**:

- A Bachelor's degree from an accredited College/University in the related IT field.

**NOTE**:.

Pay: From $80,000.00 per year

**Benefits**:

- 401(k)
- Dental insurance
- Health insurance

Experience level:

- 10 years

Schedule:

- On call

Ability to Relocate:

- Washington, DC: Relocate before starting work (required)

Work Location: On the road

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