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Sme - Enterprise Systems and Mail Solutions
2 weeks ago
We believe happy employees do amazing work, so join our team NOW We are currently seeking a talented and motivated
SME - Enterprise Systems and Mail Solutions for a Hybrid position.
Responsibilities:
- Expert knowledge of Enterprise Systems including Application Tech Systems, and other Interfacing systems
- Responsible for providing management support as needed.
- Train new resources (Postal/ nonPostal) Lead Daily team huddles.
- Prepare any supporting documents such as Pub 199 but not limited to just that document.
- Be able to take projects from assignment to completion.
- Supports management team's efforts in change management.
- Experience providing support related to mailer questions, calls, documentation, technical specification reviews/updates, and attending any meetings with mailers and customers. This includes but is not limited to PEEC, MTAC, Work Groups, User Groups, and Mailer CAT calls.
- Experience creating and/or updating mailer documents to include but not limited to Release Overview and Release Notes
- Experience troubleshooting Mailer Issues.
- Experience answering mailer questions.
- Support for any nonprice change work as well.
- Expert knowledge of Domestic Mail rules and International Mail rules.
- Expert knowledge of , Mail.
- Expert knowledge of mailing and shipping specifications used to integrate mailer software and internal systems.
- Liaison between business stakeholders and development teams in flushing out requirement details.
- Create solutions impacting customer experience, revenue, and cost avoidance.
- Identify risks or technical issues with associated recommendations and proposed contingency.
Required Experience Level:
- Minimum 10 years or more experience in business, technical, and systems solutions.
Required Educational Requirements:
- A Bachelor's degree from an accredited College/University in the related IT field.
NOTE:
Pay:
From $80,000.00 per year
Benefits:
- 401(k)
- Dental insurance
- Health insurance
Experience level:
- 10 years
Schedule:
- On call
Ability to Relocate:
- Washington, DC: Relocate before starting work (required)
Work Location:
On the road
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