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Night Auditor-hotel Retlaw

3 months ago

Fond du Lac, United States Hotel Retlaw Full time

We’re looking for a Night Auditor to assist guests with their overnight requests and balance accounts from the day shift. Night Auditor responsibilities include checking in guests, handling their requests and taking reservations. The Night Auditor also reconciles all accounts, and processes guest folios. Ultimately, you will provide excellent customer service to guests and keep the front desk and accounting operations running smoothly.

**Responsibilities**
- Check in guests, answer phones and take reservations
- Respond to guest complaints, requests and emergencies
- Reconcile accounts
- Balance the cash drawer and log receipts
- Investigate and resolve out-of-balance accounts
- Keep accurate financial records and ledgers
- Help prepare for forecasts and audits

**Skills**
- Proven experience as a Night Auditor or in a similar role, preferably in the hospitality industry
- Experience with accounting and facilities management software
- Excellent math skills
- An eye for detail
- Good problem-solving skills
- Strong customer service skills
- The ability to multitask
- Strong written and verbal communication skills
- Availability to work overnight

**Job Type**: Part-time

**Benefits**:

- 401(k)
- Employee discount
- Referral program
- Retirement plan

Schedule:

- 8 hour shift
- Night shift
- Weekends as needed

Work setting:

- In-person

**Experience**:

- Hotel experience: 1 year (preferred)

Work Location: In person