Supervisor of Donation Communication

2 weeks ago

Houston, United States LifeGift Full time

**R1158H - Supervisor of Donation Communication**:
**Houston**:
**Would You Like a Life-Changing Career with LifeGift**

**Where You Can Grow as a Supervisor of Donation Communication?**

**Kick-start the career of a lifetime where you can be a part of our mission of hope, working with an incredible team saving lives while modeling our values of Passion, Compassion, and Professionalism to the LifeGift community.**

LifeGift is currently looking for a **_Supervisor of Donation Communication_**

Do you possess the attributes to be a successful **Supervisor of Donation Communication **and perform the following essential functions?
- The Supervisor of Donation Communication is responsible for the daily activities of the _Communication Center for Donation. This includes, but is not limited to, administrative on_**_-_**_call availability and leading a team of Donation Communication Coordinators, who _accurately and efficiently receive referrals from hospitals and other referring entities._
- Has a complete understanding all job functions of a Donation Communication Coordinator.
- Communicates effectively and conveys sensitive information with outside resources, referring facilities, or other procurement agencies. Serves as a key liaison between the Communication Center for Donation and other departments.
- Supervises the Communication Center for Donation Team answering incoming phone calls from all LifeGift regions, as well as other calls from outside of the LifeGift service area.
- Measures and evaluates performance standards of coordinators by tracking and trending against departmental goals and key performance indicators. Provides feedback with coaching and/or training sessions.
- Assists with ensuring adequate work coverage as well as with scheduling and timesheet approval.
- Identifies areas of focus for future improvement, by assisting the manager in monitoring departmental goals and key performance indicators.

Do you have the education and experience to be a** Supervisor of Donation Communication**?
- Bachelor’s degree preferred. Relevant work experience in the healthcare, biotechnology, social services, or death care industries may be considered in lieu of degree.
- Minimum of two (2) years of experience in a tissue bank related field required.
- Previous supervisory experience preferred.

**The Heart of Our Culture**

Established in 1987, LifeGift offers hope to the thousands of people in Texas and beyond who need lifesaving organ and tissue transplants. Our organization is diverse by nature, and inclusive by choice. LifeGift strives to reflect the communities where we live and work, and our multi-cultural and diverse team contributes an abundance of talent, abilities, and innovation that have continued to elevate our success.

**Rewards and Benefits for Your Career and Well-Being**

LifeGift values its team members and offers a variety of highly competitive benefits. Full-time team members have the opportunity to enroll in the following insurance plans: medical, dental, and vision, as well as life insurance, LTD and STD, and FSAs and HSAs that are pre-tax and to which LifeGift contributes. LifeGift also offers an exceptional retirement package that includes 403(b) and 401(a) retirement plans with the opportunity for a generous match. Additionally, LifeGift offers a tuition reimbursement program to encourage team members to expand their knowledge and further their education. LifeGift recognizes the importance of a work-life balance and encourages team members to take advantage of a generous vacation and sick leave plan.

LifeGift is an equal opportunity employer

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