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Front of House Manager
2 months ago
Job Summary:
We are seeking a highly motivated and experienced Front of House Manager to join our team. As a Front of House Manager, you will be responsible for overseeing the daily operations of the bakery's front of house, ensuring excellent customer service and smooth service flow. This is a leadership role that requires strong organizational skills, exceptional communication abilities, and a passion for delivering an outstanding dining experience.
**Duties**:
- Manage and supervise all front of house staff.
- Train new employees on bakery policies, procedures, and service standards
- Ensure that all guests are greeted promptly and courteously
- Monitor store activity to ensure efficient service and guest satisfaction
- Handle customer inquiries, concerns, and complaints in a professional manner
- Collaborate with the BOH staff to ensure timely food delivery and quality control
- Oversee cash handling procedures and reconcile cash drawers at the end of each shift
- Maintain inventory of front of house supplies and place orders as needed
- Assist with scheduling staff to ensure adequate coverage during peak hours
- Implement and enforce health and safety regulations
**Requirements**:
- Previous experience in a supervisory or management role in a restaurant/bakery setting
- Strong leadership skills with the ability to motivate and inspire a team
- Excellent communication and interpersonal skills
- Proficient in cash handling procedures
- Knowledge of culinary techniques and food safety regulations is preferred
- Ability to work in a fast-paced environment while maintaining attention to detail
- Flexibility to work evenings, weekends, and holidays as required
We offer competitive pay based on experience along with opportunities for career advancement within our organization. If you are passionate about providing exceptional service and have the skills necessary to excel in this role, we would love to hear from you.
Please note that all positions within our company are paid positions.
Pay: $17.00 - $19.00 per hour
Expected hours: 25 - 35 per week
**Benefits**:
- Employee discount
- Flexible schedule
- Health insurance
- Paid training
Experience level:
- 2 years
Restaurant type:
- Bakery
Shift:
- Day shift
- Morning shift
Weekly day range:
- Monday to Friday
- Rotating weekends
- Weekends as needed
**Experience**:
- Crew management: 2 years (preferred)
Ability to Relocate:
- Tucson, AZ 85710: Relocate before starting work (required)
Work Location: In person
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