Workforce Project Manager
2 weeks ago
**Description**
**Summary**
The International Center provides educational programming for newly arrived immigrants and refugees with the goal of improving learners' English proficiency and communication skills. The Center's Workforce Project Manager will build and develop the department's new Bridge to Healthcare Program. The program will provide access to ESOL training, funding support, and job placement assistance for students preparing to work as Home Health Aides (HHA). The position includes program design, coordination and implementation of services, supervision of program staff, and oversight of their work.
Essential
**Responsibilities**:
- Develop and manager workforce programming. Identify and address community needs; conduct outreach to potential employers and potential participants, make presentations, develop curricula and resources for programs; coordinator quarterly meetings for staff.
- Supervise program staff, including an employment specialist, a case manager/ supportive services coordinator, and an ESOL instructor, to ensure timely and comprehensive training and employment service provided to services provided to students using a strengths-based approach. This includes ensuring quality of the services, coordinating work among program components, and training new staff. Responsible for ongoing performance management of all supervisees. Interview and recruit staff and volunteers. Make recommendations for hiring, discipline, promotions, and terminations of staff.
- Manage and support student participants; conduct participant intake, assess language proficiency, identify goals, connect with additional CCCS services; provides ongoing supports to promote learning, engagement, and retention; advocate for students employment-based rights and work with employers to resolve issues; work one-on-one with participants as needed.
- Monitoring and evaluation, assess and monitor student progress to ensure achievements of departmental and programmatic goals. Track/ analyze attendance, learner feedback, instructor feedback, community surveys/needs assessments, MSC/Qualitative narrative evaluations. Compile monthly statistics and rep[orts, including reports to funders and other internal and external.
- Support additional Center efforts; support in communications, event planning, other grant-funded programs, volunteer management, proposals and reporting.
**Qualifications**
- Bachelors degree in a related or relevant field; or 3+ years if related experience in the field.
- Minimum of 2 years of supervisory experience.
- Minimum of 3 years of work experience with immigrant population.
- Experience working with adult learners
- Previous experience working with diverse, vulnerable population.
- Experience with community outreach.
- Highly motivated and creative self-starter with strong problem-solving skills. Excellent interpersonal oral and written communicational skills.
- Strong Organizational and time management skills with proven ability to multi-task, prioritize duties and meet deadlines and goals.
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