Wine Bar

2 weeks ago

Spring, United States Texas Wine and Gifts Full time

We are looking for a Bar/Restaurant Manager to lead all aspects of our business. Should be a sommelier Wset 2 or court of masters 1. You will work service and motivate our staff to provide excellent customer service. Bar manager responsibilities include maintaining the bars revenue, profitability and quality goals. You will ensure efficient bar and food operation, as well as maintain high production, productivity, quality, and customer-service standards. To be successful in this role, you’ll need management skills and experience in both front and back of the house. We want you to know how to oversee the dining room, check-in with customers and balance seating capacity. We’ll expect you to lead by example and uplift our staff during busy moments in our fast-paced environment. Ultimately, you will ensure our wine bar runs smoothly and customers have pleasant dining experiences.

**Responsibilities**
- Coordinate daily Front of the House and Back of the House bar/restaurant operations
- Deliver superior service and maximize customer satisfaction
- Respond efficiently and accurately to customer complaints
- Regularly review product quality and research new vendors
- Organize and supervise shifts
- Appraise staff performance and provide feedback to improve productivity
- Estimate future needs for goods, kitchen utensils and cleaning products
- Ensure compliance with sanitation and safety regulations
- Manage bar/ restaurant’s good image and suggest ways to improve it
- Control operational costs and identify measures to cut waste
- Create detailed reports on weekly, monthly and annual revenues and expenses
- Promote the brand in the local community through word-of-mouth and restaurant events
- Recommend ways to reach a broader audience (e.g. discounts and social media ads)
- Train new and current employees on proper customer service practices
- Implement policies and protocols that will maintain future restaurant operations
- Complete weekly alcohol inventory and generate accurate spill reports, staff training.
- Perform checklists at open and close to ensure task management.

**Skills**
- Proven work experience as a Restaurant Manager, Restaurant General Manager, Hospitality Manager or similar role
- Proven customer service experience as a manager
- Extensive food and beverage knowledge, with ability to remember and recall ingredients and dishes to inform customers and wait staff
- Familiarity with restaurant management software, like OpenTable and PeachWorks
- Strong leadership, motivational and people skills
- Acute financial management skills
- BSc degree in Business Administration; hospitality management or culinary schooling is a plus

Pay: $17.00 - $24.00 per hour

Expected hours: No less than 40 per week

Experience level:

- 3 years

Restaurant type:

- Bar
- Casual dining restaurant

Shift:

- 10 hour shift
- 12 hour shift
- Evening shift

Weekly day range:

- Every weekend
- Monday to Friday

Shift availability:

- Day Shift (preferred)
- Night Shift (preferred)

Work Location: In person

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