Sample Coordinator

2 months ago


Austin, United States Aqua-Tech Laboratories, Inc. Full time

**Responsibilities**:

- Greet and assist walk-in clients at the front desk, including receiving water samples utilizing a strict protocol.
- Answer phones, take messages, and direct phone calls to the appropriate person or department.
- Complete sales transactions for clients.
- Assist with client requests.
- Assist with data entry and scheduling.
- Assist with filing paperwork.
- Maintain document filing systems, both electronic and physical.
- Develop an understanding of the laboratory process and required paperwork.
- Ensure front office supplies are stocked for client and staff needs.

**Requirements**:

- Proficient in Microsoft Office. (Especially Outlook, Calendar, and Excel)
- Proficient in a client-facing role_. _(In-person, on the phone, and electronically)
- Must have strong written and communication skills with clients and staff.
- Experience entering data into a database or computer software.
- High commitment to detail and a positive attitude.
- Demonstrated organizational skills.
- Keep an orderly and sanitary work environment.
- Ability to work as a team and autonomously.
- Maintain client confidentiality.
- Follow safety guidelines.
- Complete a background check.

Pay: $20.00 per hour

**Benefits**:

- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off

Schedule:

- 8 hour shift
- Day shift
- Monday to Friday

**Education**:

- Associate (preferred)

**Experience**:

- Customer service: 1 year (preferred)

Work Location: In person


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