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Full Time Customer Service/call Center
4 months ago
Are you interested in a career where you really make a difference? At Criticom Monitoring (a Division of ADT Security) we save lives We are the first point of contact when an alarm activates and help is needed. We are currently hiring Emergency Alarm Dispatchers / Call Center Agents to work on-site at our Manasquan location This is an entry level position - great for anyone with a customer service background of any kind
40+ hours each week - guaranteed
**We are looking to fill positions on our 2nd shift (3pm-11pm) and 3rd shift (11pm-7am).**
Advancement opportunities
**In addition to working with our incredible team, we offer**:
Starting Pay of $20.00/hr, plus shift differentials that can increase your pay to $24.00/hr
Bilingual Differentials
Overtime
Medical, Dental and Vision insurance + fully array of other benefits
Generous PTO package401k with company match
Tuition reimbursement
**Responsibilities**:
Handle Emergency Signals
Notify/Verify Alarm Signals
Dispatch Proper Authorities
**Requirements**:
HS Diploma/GED
Customer Service Experience
Weekends, Holidays & Overtime Flexibility
Computer Literacy
**Weekends and Holidays are required.**
Paid training will take place on site in Manasquan, NJ starting May 20th, 2024 Follow the link below to apply
The pay range for this role is $20-$22.75 an hour. We offer employees access to healthcare benefits, a 401(k) plan and company match, short-term and long-term disability coverage, life insurance, wellbeing benefits and paid time off among others. Employees accrue up to 120 hours in their first year. Your accrual rate increases after your first year. We also offer 6 paid holidays.
Pay: $20.00 - $22.75 per hour
Expected hours: No less than 40 per week
**Benefits**:
- 401(k)
- Dental insurance
- Flexible schedule
- Health insurance
- On-the-job training
- Paid time off
- Vision insurance
Experience level:
- No experience needed
Shift:
- Evening shift
- Night shift
Work setting:
- Call center
- In-person
- Office
Ability to Relocate:
- Manasquan, NJ 08736: Relocate before starting work (required)
Work Location: In person