Customer Service Representative/e-commerce
2 months ago
Customer Service Representative for E-Commerce Dept.
Job description for an E-Commerce Specialist
General Description
Commline, Inc. specializes in radio frequency (RF) communications equipment and services, located in Gardena, CA. We are seeking a CSR/E-Commerce Specialist with experience with online marketplace platforms, such as, Amazon Seller Central / Fulfilled by Amazon.
- **We highly value applicants who demonstrate loyalty and progression in their careers. Job-hopping applicants will not be considered.**_
Responsibilities (but are not limited to):
- Maintain inventory to make sure all our products are constantly in stock.
- Engage with customers/vendors in a friendly and professional manner.
- Create and follow-up with cases created with vendors.
- Record customer information within our customer service database.
- Invoice orders daily.
- Data enter information into a database with mínimal errors.
- Performs miscellaneous job-related duties as assigned.
- Adding new products on all e-commerce platforms with detailed descriptions.
- Collaborate with management teams to stay updated on new products, services, and policies
**Requirements**:
- Must have a positive and friendly demeanor.
- Reliable and punctual attendance.
- Must have experience with the MS Office, such as, Microsoft Outlook and Excel.
- Experience with any CRM software.
- Attention to detail and problem solving skills.
- Willingness to learn and adapt to new responsibilities.
- Values clear communication, responsibility, and high quality of work.
Compensation:
- Job Type: Full Time
- Paid Time Off / Paid Sick Leave
- Expected pay range is between $18-$22/hour.
- Retirement plan (after one year of employment)
- Medical Benefit Conditions**:Waiting period may apply**
Pay: $22.00 - $24.00 per hour
**Benefits**:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Shift:
- 8 hour shift
Weekly day range:
- Monday to Friday
Work setting:
- In-person
- Office
**Experience**:
- Customer service: 1 year (required)
- E-commerce: 1 year (required)
Work Location: In person
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