Director, Community Engagement

6 days ago

Washington, United States Capital Area Food Bank Full time

**About the Organization**
It is an exciting time at the Capital Area Food Bank (CAFB) as we continue to undertake our mission of providing good, nutritious food today and food to enable brighter futures. On an annual basis CAFB distributes about 40 million meals worth of food through a network of hundreds of partners across the DMV. We know that creating long term solutions to food security requires more than meals. It requires education, training, and collaboration across the public, private and social service ecosystems. We are seeking people with strong ideas and a passion to come together to address the complex interrelated issues of food security, poverty, and equity. We are expanding in multiple ways: providing food for today and addressing the root causes of hunger by partnering with organizations that provide critical services like job training programs, health care and education. Food has the power to transform lives and move everyone forward. Find out how on our website at capitalareafoodbank.org. Let us discuss how food is at the center of everyone's healthy life

**Description**:
The Director, Community Engagement at Capital Area Food Bank plays a pivotal role in the organization's mission to alleviate hunger in the Washington, D.C. metro area. This leadership position is responsible for developing and executing strategies to engage volunteers effectively in DC and VA, ensuring a positive and impactful experience for all volunteers and engaging external community engagement efforts with the goal of raising awareness of, providing education about and raising funds for CAFB ‘s mission and programs. The Director provides strategic planning, design and implementation to support external engagement, and ensures that implementation and defined activities are carried out in accordance with specified objectives. Monitor and evaluate program activities and data to formulate and implement improvements ensuring program objectives and needs are met. The Director is a creative, solutions-oriented professional who wields a deep understanding of volunteer and external engagement.

**Essential Functions**:
**Volunteer Engagement and Recruitment - 40%**
- Develop and implement strategies to recruit, retain, engage, recognize, and maximize the impact of up to 25,000 annual volunteers in our DC and VA distribution centers, food bank distribution sites and partner distribution sites through various communication channels.
- Manage and oversee a team of 2-3 volunteer department team members who will execute day to day volunteer operational objectives and tactics
- Serve as liaison with the Food Resource and Operations teams for problem solving, and operational issues.
- Identify volunteer programs and services needs or gaps.
- Determine if individuals or groups can be best utilized inside the CAFB distribution centers, in the demonstration garden, off-site with a partner agency, at a special event.
- Develop strategic and compelling communication plans that engages, retains, educates and informs volunteers of the impact they provide to the food bank and our community
- Manage and optimize the availability of volunteers and donated food to ensure that excessive food donations do not accrue in the warehouse and that volunteers have enough work to do and a positive volunteer experience.
- Develop plans and assessment tools to track and utilize volunteer data
- Monitor local volunteer landscape to identify trends and areas for improvement in the volunteer program.
- Manage and disseminate the Volunteer Calendar for all warehouse, events, special events, and programmatic volunteer opportunities.
- Plan and manage department’s annual budget.
- Conduct tours to volunteer groups as needed.
- Develop plans and assessment tools to track and analyze volunteer data.

**External Stakeholder Engagement 25%**
- Working with the CAO, draft and implement community engagement strategies to raise awareness about hunger, articulate the mission and mobilize support for CAFB to diverse external audiences
- Identify, develop and implement additional workshops/simulations that educate stakeholders about food insecurity and poverty in our region
- Represent the CAFB at community group meetings and public & private events through presentations and conversations
- Develop programs to provide corporate, faith-based, non-profit, schools, universities, associations and other partners support to educate and engage their employees/students/constituents year-round through successful calls to action and volunteer opportunities.
- Further develop and expand Student Ambassador program to all schools in the region with a goal of 20+ schools participating, and parents of students are engaged and involved
- Working with an internal group of CAFB staff, develop and implement next phase of Facing Hunger
- Connect with other FANO food banks and FANO to learn what partnership/stakeholder programs being successfully utilized

**Peer-to-Peer Fundraising

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