Property Management

3 weeks ago

Middleburg, United States MultiFamily Communities Full time

DHI Communities is a multifamily development division of D.R. Horton, Inc.

**Essential Duties and Responsibilities** include the following. Other duties may be assigned.
- Evaluate resident repair issues to determine if they are warrantable items
- Process and complete written or electronic work orders and/or verbal requests from residents for home repairs
- Perform necessary repairs to homes such as (but not limited to) carpentry work, drywall, texture repair and painting
- Schedule and manage subcontractors to make designated warranty and make ready/turn repairs
- Certify warranty work is completed within contractor obligations
- Follow up with homeowners to ensure concerns are addressed in a timely and professional manner and satisfaction of work is met. Solicit online reviews to increase profit of company
- Process charge-back documentation and invoices
- Maintain an essential and necessary inventory of parts and supplies needed to perform customary work
- Register and track warranty status for all applicable items
- Complete construction and acceptance walks on ready homes to ensure the highest quality standards are met, using checklists to document items to rectify and sign-off on acceptance as management representative
- Field emergency service calls when on call during nights and weekends
- Manage the move-out turn process, including the physical move-out and exchange of keys, identifying repairs, turn cost estimates, and vendor selection
- Conduct move in and out orientation process including condition of home and arranges for any work to be done as identified during move in inspection
- Maintain the grounds, common areas, and amenities. Some examples include picking up trash and debris, pressure-washing, performing general cleaning, and painting curbs and signage
- Conducts all business in a professional and ethical manner to serve customers and increase the goodwill and profit of the company.
- Effectively communicate with various support teams to ensure quality documentation, reporting and community performance
- Ability to be on-call for emergency services after hours
- Ability to travel overnight

**Supervisory Responsibilities**
- Supervises 2 or more employees

**Qualifications**

**Required Qualifications**
- High school diploma or general education degree (GED)
- Five to seven years related experience, including carpentry work, drywall, texture repair and painting
- Must have a vehicle capable of carrying supplies, valid driver’s license, personal supply of general tools, and be willing to drive among designated communities in daytime and nighttime
- Ability to work independently and be productive without supervision
- Ability to stand and walk for 4 hours straight or up to a full 8-hour day; sit for extended periods; kneel and bend at the waist; climb, balance and stoop, crouch or crawl; walk up and down stairs; walk on unlevel terrain; use hands to fingers to handle or feel; reach with hands and arms; talk and hear. Ability to lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance, color vision and peripheral vision
- Regular exposure to outside weather conditions, moving mechanical parts, high precarious places and risk of electrical shock

**Preferred Qualifications**
- Prior experience as a Service Manager in Residential/Property Management preferred
- Experience with minor electrical, plumbing and HVAC repair work preferred
- Community onboarding and disposition experience is a plus

Come join a winning team with a Fortune 500 company We are growing fast and are looking for enthusiastic attitudes and team players to join our success. We offer an excellent benefits package including:

- Medical, Vision and Dental
- 401(K)
- Employee Stock Purchase Plan
- Flex Spending Accounts
- Life Insurance
- Vacation, Sick, Personal Time and Company Holidays

**_Build YOUR future with D.R. Horton, America’s Builder._**

**_#WeBuildPeople2_**

LinkedIn, Twitter, Facebook, Instagram

**Job**: Operations

**Primary Location**: Florida-Middleburg

**Organization**: MultiFamily / Communities

**Schedule**: Full-time

**Job Posting**: May 6, 2024, 12:00:00 AM

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