Property Management

3 weeks ago

Middleburg, United States MultiFamily Communities Full time

DHI Communities is a multifamily development division of D.R. Horton, Inc.

**Essential Duties and Responsibilities** include the following. Other duties may be assigned.
- Ensure leasing techniques are effective in meeting leasing goals, including meeting closing metrices, follow up procedures met, signing/documentation of leases, and reporting systems are accurate and up to date
- Conduct all functions necessary to close the sale, including making appointments, generating new leads, conducting tours, maintaining leasing center, conducting follow-up and managing the move-in process
- Manage lease expirations and secure renewals
- Complete acceptance and inspection walks with construction and new residents
- Maintain community appearance and ensure repairs are noted and completed on a timely basis (requires regular community inspections and tours)
- Assist with supervision of all business functions related to operations
- Recognize the learning and performance gaps for the leasing team and provide motivation to ensure they are getting the training and education needed to build skills and succeed in their role
- Provide a support system for the leasing team, and a method for daily accountability of leasing activity
- Ensure the leasing team has the proper materials and supplies needed for successful lease ups
- Confirm leasing staff are converting phone inquiries and are closing walk-in traffic according to predetermined ratio standards
- Provide consistent service throughout the resident life cycle
- Call and/or visit competitive properties to update market survey as needed. Stay informed and aware of rents, specials and events promoted by competitors
- Complete various accounting, financial, administrative reports
- Assure adherence to all government regulations including Fair Housing, ADA, and OSHA
- Conducts all business in a professional and ethical manner to serve customers and increase the goodwill and profit of the company
- Weekend work required
- Must be able to work a flexible schedule, which includes shifts during evenings, weekends, and holidays
- Occasional travel may be required to assist other apartment communities as needed, attend training classes, business meetings, or other situations needed
- Respond quickly and courteously to resident concerns and questions and take prompt action to solve problems and/or document and escalate resident or other requests as needed
- Assist in vendor scheduling and ordering supplies
- Provide feedback on pricing and marketing strategies
- Assist with community marketing activities and resident events

**Qualifications**

**Required Qualifications**
- High school diploma or general education degree (GED)
- Three (3) years related experience in leasing, sales, customer service, or related field
- Ability to multi-task and prioritize in a very fast-paced, ever growing environment
- Strong interpersonal skills with ability to influence others
- Enjoy working both individually and in a team environment
- Talent for executing sales skills, including generating sales leads, conducting sales presentations, identifying needs, and closing
- Demonstrated ability to read, write, and communicate effectively to comprehend and complete legal documents, sell and explain amenities, and answer questions regarding residency
- Proficiency and fluency in using the internet for marketing, advertising, and sales-related circumstances, including using Craig's List, Google and other search engines, and navigating the internet and websites
- Ability to frequently stand, walk and climb stairs for majority of 8-hour workday; use hands and fingers to handle or feel; reach with hands and arms; talk and hear. Specific vision abilities required by this job include close vision and peripheral vision
- Ability to work inside and outside in all weather conditions (rain, snow, heat, hail, wind, sleet)

**Preferred Qualifications**
- Bilingual a plus
- Knowledge of property management software system, including OneSite, ILM, or Propertyware preferred

Come join a winning team with a Fortune 500 company We are growing fast and are looking for enthusiastic attitudes and team players to join our success. We offer an excellent benefits package including:

- Medical, Vision and Dental
- 401(K)
- Employee Stock Purchase Plan
- Flex Spending Accounts
- Life Insurance
- Vacation, Sick, Personal Time and Company Holidays

**_Build YOUR future with D.R. Horton, America’s Builder._**

**_#WeBuildPeople2_**

LinkedIn, Twitter, Facebook, Instagram

**Job**: Operations

**Primary Location**: Florida-Middleburg

**Organization**: MultiFamily / Communities

**Schedule**: Full-time

**Job Posting**: May 6, 2024, 12:00:00 AM

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