Customer Service
2 weeks ago
The National Conference of Bar Examiners (NCBE) is a nonprofit organization that provides high-quality assessment products, services, and research for the benefit and protection of the public and the legal profession. We assist state courts and licensing authorities with fulfilling their responsibility to determine mínimal competence for entry to the legal profession.
Diversity, fairness, and inclusion are central to NCBE’s mission and to our vision for a competent, ethical, and diverse legal profession. NCBE provides an inclusive and family-friendly environment, flexible schedules, remote work options, and competitive salary and benefits.
We have multiple openings for this role
**Essential Duties and Responsibilities**:
- Maintains knowledge of NCBE’s various products and services as well as service-related policies and procedures.
- Communicates and coordinates with colleagues as necessary.
- Rotates with other service advisors to complete front desk duties including greeting guests, answering NCBE’s main telephone line, sorting mail, and serving as a member of the organization’s emergency response team.
**Qualifications**:
- Effective communication skills.
- Strong interpersonal skills.
- Attention to detail.
- Strong Microsoft Office skills.
- Familiarity with CRM platforms/software preferred.
The Advisor may be eligible for one day/week remote work after successful completion of a training period.
**Mission**
- assessment products, services, and research;
- character investigations; and
- informational and educational resources and programs.
**EEO Statement**
NCBE is proud to be an equal employment opportunity organization. We are committed to providing equal employment opportunity to all applicants and employees regardless of their race, color, national origin, ethnicity, ancestry, religion, creed, age, disability, marital status, sexual orientation, sex, gender identity, genetic information, protected veteran status, military service, arrest/conviction record, or any status protected by applicable federal, state, and local laws and regulations.
Pay: From $20.52 per hour
Expected hours: 37.5 per week
**Benefits**:
- 401(k)
- 401(k) matching
- Dental insurance
- Flexible schedule
- Health insurance
- On-the-job training
- Paid time off
- Vision insurance
Experience level:
- 2 years
Shift:
- Day shift
Weekly day range:
- Monday to Friday
Work setting:
- In-person
- Office
Ability to Commute:
- Madison, WI 53703 (required)
Ability to Relocate:
- Madison, WI 53703: Relocate before starting work (required)
Work Location: In person
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