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Food & Beverage Supervisor

3 months ago

DeLand, United States MCR Hotels Full time

**Food & Beverage Supervisor**:
Courtyard Deland, 308 North Woodland Blvd., Deland, Florida, United States of America Req #6439

Sunday, May 5, 2024
- The **Food and Beverage Supervisor** at the **Courtyard by Marriott DeLand Historic Downtown** will be responsible for supervising food and beverage operations and delivering an excellent guest experience. This person will maximize sales and revenue through customer satisfaction and team member engagement.**Responsibilities**:

- Train workers in food preparation, and in service, sanitation, and safety procedures
- Compile and balance cash receipts at the end of the day or shift
- Perform various financial activities such as cash handling and deposit preparation
- Supervise and participate in kitchen and dining area cleaning activities
- Resolve customer complaints regarding food service
- Control inventories of food, equipment, and liquor, and report shortages
- Requisition supplies and equipment needed
- Observe and evaluate workers and work procedures to ensure quality standards, service and participate in disciplinary documentations
- Inspect supplies, equipment, and work areas to ensure efficient service and standards
- Assign duties, responsibilities, and workstations to team members
- Perform personnel actions, such as hiring and firing staff, providing employee orientation and training
- Conduct supervisory activities, such as creating work schedules or organizing employee time sheets
- Recommend measures for improving work procedures and worker performance to increase service quality and enhance job safety
- Record production, operational, and personnel data on specified forms
- Develop equipment maintenance schedules and arrange for repairs
- Greet and seat guests, and present menus and wine lists
- Schedule parties and take reservations
- Present bills and accept payments
- Resolve customer complaints regarding food service

**Requirements**:

- Experience in F&B required, experience in a hotel environment a plus
- Must be highly motivated, self-directed, with strong initiative and desire for achievement
- Exceptional customer service skills required
- Must possess strong computer skills
- Excellent communication and presentation skills required
- Must be a leader, a driver, and guest service oriented

**Our Company**
- MCR is the **3rd-largest hotel owner-operator** in the United States.
- Founded in 2006, our company has offices in New York City, Dallas, Chicago, and Richmond, Virginia.
- MCR has a **$5.0 billion portfolio** of **148 premium-branded hotels** containing more than 22,000 guestrooms across **37 states and 106 cities**.
- MCR has more than 7,000 team members across the country and operates hotels under 9 Marriott brands, 8 Hilton brands and a number of unflagged independent hotels.
- MCR was named **one of **_Fast Company_**’s 10 Most Innovative Travel Companies of 2020**.
- MCR is a three-time recipient of the **Marriott Partnership Circle Award**, the highest honor Marriott presents to its owner and franchise partners, and a recipient of the **Hilton Legacy Award for Top Performer**.
- For the TWA Hotel at New York’s JFK Airport, MCR won the **Development of the Year (Full Service) Award at The Americas Lodging Investment Summit (ALIS)**, the Urban Land Institute New York Excellence in Hotel Development Award and the American Institute of Architects national Architecture Award, the highest honor given by the AIA

**What we offer/What’s in it for you?**
- Hotel Discounts
- Weekly Pay
- Paid Time Off
- Retirement Options
- Referral bonuses
- Career advancement & upward mobility
- Health, Dental, Vision Insurance
- available after 30 days of employment for full-time team members

**Other details**:

- Job Family Hotels
- Pay Type Hourly
- Min Hiring Rate $16.00
- Max Hiring Rate $16.00