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Front Desk Agent

3 months ago

Solana Beach, United States Holiday Inn Express & Suites Solana Beach Del Mar Full time

**About us**

Holiday Inn Express & Suites Solana Beach Del Mar is a small business in Solana Beach, CA. We are professional, customer-centric and supportive.

Our work environment includes:

- Modern office setting
- On-the-job training

Front Desk Agent

**Duties**:

- Greet and welcome guests as they arrive at the hotel
- Check-in and check-out guests using the hotel's reservation system
- Answer phone calls and respond to guest inquiries
- Provide information about hotel facilities, services, and local attractions
- Handle guest complaints and resolve issues in a professional and timely manner
- Maintain a clean and organized front desk area
- Credit Card and Cash Handling

**Skills**:

- Excellent communication and customer service skills
- Proficient in using phone systems and computer software
- Strong problem-solving abilities
- Ability to multitask and prioritize tasks effectively
- Attention to detail and accuracy in handling guest information

If you are a friendly and outgoing individual with a passion for providing exceptional guest service, we would love to have you join our team as a Front Desk Agent. As part of our team, you will have the opportunity to interact with guests from all walks of life and ensure their stay is comfortable and enjoyable.

If you meet the qualifications listed above, please submit your resume for consideration. We look forward to hearing from you

Pay: $17.00 - $18.00 per hour

**Benefits**:

- Employee discount
- Health insurance
- Paid time off

Schedule:

- 8 hour shift
- Day shift
- Evening shift
- Every weekend
- Holidays
- Monday to Friday
- Morning shift
- Night shift

Work setting:

- In-person

Work Location: In person