Front Desk Agent
8 months ago
Job Type
Full-time, Part-time
Description
The award-winning Wyndham Deerfield Beach Resort seeks a Front Desk Agent. This is an exciting opportunity to join our team and provide friendly, professional, and efficient customer service to all guests. As a Front Desk Agent, you'll be our guests' first point of contact. You will be responsible for checking guests in and out, handling reservations, providing information about our hotel, and responding to any customer inquiries or complaints. You will also maintain a clean and orderly work area and answer calls and emails. If you have a passion for customer service and a positive attitude, we would love to have you join our team
Requirements
Job Responsibilities
•Greet guests and answer any questions they have about the hotel or local area
•Check guests in and out of the hotel
•Handle guest requests and complaints in a professional manner
•Process payments for rooms and services
•Maintain an up-to-date knowledge of hotel services, facilities, and special packages
•Monitor and update reservations system
•Provide concierge services, such as making restaurant reservations and providing directions
•Answer and direct incoming calls to the appropriate departments
•Prepare and distribute guest key cards
•Keep the front desk area and lobby tidy and presentable
•Follow security and emergency procedures
Job Requirements
•High school diploma or equivalent
•Previous experience working in a customer service role
•Ability to communicate effectively with guests and colleagues
•Ability to handle cash, credit card, and room charge transactions
•Knowledge of hotel operations and services
•Knowledge of local area attractions
•Ability to work efficiently in a fast-paced environment
•Ability to multi-task while maintaining attention to detail
•Ability to stand for long periods of time
•Ability to comprehend and follow instructions
•Ability to work flexible hours, including nights, weekends, and holidays
-
Front Desk Agent
2 months ago
Deerfield Beach, United States DoubleTree Deerfield Beach, FL Full timeJob Summary We are looking to add an upbeat Front Desk Agent to their team to manage all aspects of hotel guest's accommodation. You will welcome new guests and issue room keys, manage reservations and provide information about rooms, rates, and amenities. Benefits Medical benefits after 60 days of employment PTO and Holiday Pay 401K after one year of...
-
Front Desk Agent
7 months ago
Panama City Beach, United States Krishna Ventures LLC Full time $14 - $16The Sleep inn & Suites & Wingate by Wyndham are looking to hire an energetic Front Desk Agent to assist with checking guests in and out of our establishment. The Front Desk Agent will assist guests with inquiries, problems, and complaints. The Front Desk Agent will be responsible for receiving guests’ payments and for balancing the cash at end of shift....
-
Front Desk Agent
9 months ago
Palm Beach, United States Highgate Hotels Full timeThe Front Office Agent is responsible for providing attentive, courteous and efficient service to all guests during check-in, throughout their stay, and at checkout, while maximizing room revenue and occupancy. Responsibilities Answer inquires from g Front Desk, Agent, Hotel, Office Agent, Operations
-
Front Desk Agent
1 day ago
Miami Beach, United States Eskipe Investment Full timeJob DescriptionJob Description We are looking for a Hotel Front Desk Agent to serve as our guests’ first point of contact and manage all aspects of their accommodation.Hotel Front Desk Agent responsibilities include registering guests, managing reservations and providing information about rooms, rates and amenities. If you have a knack for customer...
-
Front Desk Agent
3 weeks ago
Deerfield Beach, Florida, United States Extended Stay Full timeJob Summary: We are seeking a skilled Front Desk Agent to join our Extended Stay team. In this role, you will be responsible for delivering exceptional customer service and ensuring seamless guest experiences.Key Responsibilities:* Respond to guest inquiries and resolve issues promptly and professionally* Maintain accurate records of guest stays and...
-
Front Desk Agent
2 months ago
Palm Beach, United States Schulte Companies Full timeSchulte Companies - 1901 Palm Beach Blvd [Guest Service / Concierge] As a Front Desk Agent at Schulte Companies, you'll: Greet guests and check them in; Answer phone calls and make reservations; Handle cash and credit card transactions; Provide information about hotel amenities and local attractions; Maintain a clean and organized front desk area; Assist...
-
Front Desk Agent>
8 months ago
Virginia Beach, United States Aimbridge Hospitality Full timeAimbridge Hospitality - Extended Stay Virginia B [Guest Service / Concierge] As a Front Desk Agent at Aimbridge Hospitality, you'll: Greet and welcome all guests approaching the Front Desk; Maintain proper operation of the telephone switchboard; Handle requests for information, mail and messages; Answer guest inquiries about hotel service facilities and...
-
Front Desk Agent
3 weeks ago
Clearwater Beach, United States Marriott Full timeMarriott Hotels - JobID: B872730DC7458FBEC6EE8DCEC080B6C2 [Guest Service / Concierge] As a Front Desk Agent at Marriott Hotels, you'll: Greet guests and check them in efficiently; Answer phone calls and assist with reservations; Provide exceptional customer service and address any guest concerns; Maintain a clean and organized front desk area; Process...
-
Front Desk Agent Supervisor
3 weeks ago
Miami Beach, Florida, United States Davidson Hospitality Group Full timeThe Front Desk Agent Supervisor plays a crucial role in maintaining the highest level of customer satisfaction and ensuring seamless hotel operations. As a key member of our front desk team, you will oversee daily front desk activities, manage staff, and handle guest inquiries and concerns.**Job Description:**We are looking for a highly organized and...
-
Front Desk Agent
2 months ago
Miami Beach, United States Associa Full timeThe Front Desk Attendant must have strong communication, telephone, and customer service skills. This position also requires the Front Desk person to be detailed oriented and able to multitask. In this position you must have a approachable and friend Front Desk, Agent, Customer Service, Overnight, Hotel, Property Management
-
Front Desk Agent
4 weeks ago
Redondo Beach, United States The Portofino Hotel & Marina, a Noble House Hotel Full timeThe Job: As a Front Desk Agent you will have the opportunity to meet and interact with people from all over the world! Our Front Desk Agents proudly showcase our hotel, amenities and surroundings. The Front Desk Agent is a highly visible role in which you directly impact the guests stay and have the ability to create memories that will last a lifetime! You:...
-
Front Desk Agent
3 weeks ago
Ponte Vedra Beach, United States Marriott Full timeMarriott Hotels - JobID: 78375863AE9F4CCB7C7CB22FF18EBD28 [Guest Service / Concierge] As a Front Desk Agent at Marriott Hotels, you'll: Greet guests and check them in efficiently; Answer phone calls and assist with reservations; Provide exceptional customer service and address any guest concerns; Maintain a clean and organized front desk area; Process...
-
Front Desk Agent
2 months ago
Ponte Vedra Beach, United States Marriott Full timeMarriott Hotels - JobID: 95AE580149BAD6D70A088587F355ADA4 [Guest Service / Concierge] As a Front Desk Agent at Marriott Hotels, you'll: Greet guests and check them in efficiently; Answer phone calls and assist with reservations; Provide exceptional customer service and address any guest concerns; Maintain a clean and organized front desk area; Process...
-
Front Desk Agent
8 months ago
Palm Beach Gardens, United States Crescent Hotels & Resorts Full timeA Guest Services Agent is responsible for greeting and registering guests and checking guests out of the hotel in the hotel's continuing effort to deliver outstanding guest service and financial profitability. What will I be doing? As a Guest Service Agent, Front Desk, Guest Service, Processing, Hotel
-
Front Desk Agent
4 weeks ago
Delray Beach, United States Opal Grand Resort Full timeWe are looking for highly organized candidates with excellent people skills for the position of Front Desk. As part of the initial first 10 minutes of a guests experience, the Front Desk Agents are responsible for making lasting first impressions, starting with the warm welcome/welcome back, owning each interaction and representing the company as if it is...
-
Front Desk Agent
7 months ago
Clearwater Beach, United States Opal Sands Resort Full timeWe are looking for highly organized candidates with excellent people skills for the position of Front Desk. As part of the initial first 10 minutes of a guests experience, the Front Desk Agents are responsible for making lasting first impressions, starting with the warm welcome/welcome back, owning each interaction and representing the company as if it is...
-
Front Desk Agent
3 weeks ago
Seal Beach, United States ClubCorp Full timeWe are Invited. At Invited Clubs, work feels like play as you build relationships with your team and meet Members from all different backgrounds. Every time you step foot in your Club, you can create magic moments and enrich lives. We are passionate Front Desk, Agent, Hotel
-
Front Desk Agent
2 months ago
West Palm Beach, United States Pyramid Global Hospitality Full timeDo you embody a refined yet approachable demeanor, with a commitment to delivering an unparalleled guest experience? Do you want to be a part of a hotel that is deeply connected to the local heritage and natural beauty of West Palm Beach? If so, then Front Desk, Agent, Guest Experience, Hospitality
-
Front Desk Agent
1 month ago
Miami Beach, United States Soho House & Co. Full timeThe role... At Soho House, the Front Desk Agent, assist with checking members in to the property and hotel guests into their room as well as streamline various inquiries, risks and other matters that arise. The Front Desk Agent is responsible for receiving payments and balancing cash at end of a shift. As a Front Desk Agent, you will be well-versed with the...
-
Front Desk Agent-Hyatt Regency Deerfield, Ilinois
2 months ago
Deerfield, United States Blue Sky Hospitality Solutions Full timeJob Title: Front Desk AgentOverview:As a Front Desk Agent, you will play a crucial role in ensuring our guests receive exceptional service from the moment they arrive until their departure. Your dedication to guest satisfaction will help create memorable experiences in our hotel. Candidate Profile:Experience: High school diploma or equivalent required;...