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Insurance Customer Service Representative

4 weeks ago

Fairfax, United States NavSav Full time

We have a **SPOT** for **YOU** at NavSav We are in need of a passionate, hard working, and experienced Personal Lines Account Manager to assist with client services and retention within one of our local offices. We are a rapidly growing independent agency with over 75+ locations across the Unites States. We have access to 150+ carriers which equates to much higher retention and customer satisfaction

We are searching for talented people who will help us shake up the insurance world and guide the NavSav of tomorrow. Our people bring ambition, passion, and innovation to every dimension of our company. Every member of our team is adding to our rapid growth and bringing new perspectives to every corner of our success.

**_ About the role:_**

**_
Key Responsibilities:_**
- Establish and develop exceptional customer relationships
- Provide prompt, accurate, and friendly customer service
- Discuss client coverage needs, gaps, billing concerns, policy changes, etc. and process any needed policy changes
- Providing policy reviews as appropriate and remarketing policy renewals as needed for client
- Contribute to individual goals and agency success by following our set retention processes

**_ Benefits Included:_**
- Medical Insurance
- Retirement with up to 4% match
- Paid holidays
- Paid vacation
- Vision Insurance
- Supplemental Insurance
- Dental Insurance

**_ Required skills and licensing:_**
- Property and Casualty license
- Pass background check
- Customer service experience
- Strong verbal/written communication skills
- Good operational computing/typing 45+ WPM (Microsoft Office Suites, Internet Browsers)
- Confident self-starter who works well independently
- Strong problem-solving capabilities
- Ability to multi-task

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