Retail Customer Service Representative
2 weeks ago
Divergent Drive is the most successful and innovative inside sales provider in the Tysons Corner area. Our customer-friendly approach and innovative clientele is the best solution for our customers. We are looking for someone with an amazing work ethic, a great student mentality, and an awesome student mentality. We are also looking for individuals who bring vision, creativity, and energy to a highly competitive work environment and quickly excel and grow within our business.
Duties:
- Active listening skills and effective communication strategies
- How to identify and defuse challenging customer behavior
- An awareness of the core processes and best practices used in service and support
- Master the product knowledge for our clientele
- One-on-one sales-based interactions with customers
Key Requirements:
- Outstanding customer service priority
- Teamwork-oriented and lively attitude throughout the work environment
- Critical thinking and solution-oriented skills
- Become familiar with product information understand features and benefits of your product
- Meeting or exceeding goals through impeccable work ethic
- Demonstrate knowledge of products and services and use this knowledge to establish customer rapport
Advancement is based on performance.
Persons with Experience in the following areas should apply:
Retail, full-time, retail associate, management, office manager, customer service representative, leadership, communications, retail salesperson, customer service, marketing, customer service sales, field sales representative, account manager, inside sales, outside sales, direct sales.
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