Inspection Coordinator

3 weeks ago

Houston, United States American Fire Protection Group Full time

The **Inspections Coordinator** holds a pivotal clerical and administrative role within the division. As such, the incumbent is entrusted with acting in the best interest of both customers and the company at all times. The position encompasses a range of duties and responsibilities, as outlined below:
**Duties & Responsibilities**
- **Efficient Inspection Scheduling**:

- Coordinate timely inspection schedules for inspectors, ensuring optimal efficiency.
- Prioritize and allocate resources effectively to meet inspection demands.
- **Punctuality and Reliability**:

- Uphold a high standard of punctuality and reliability in all aspects of the role.
- Recognize the critical impact of timely inspections on customer satisfaction.
- **Attention to Detail**:

- Maintain meticulous accuracy and attention to detail throughout the inspection process.
- Ensure thoroughness in documentation and reporting.
- **Proactive Customer Engagement**:

- Reach out to customers in advance to schedule inspections.
- Leverage opportunities to upsell additional services during customer interactions.
- Facilitate payment collection at the time of service.
- **Contract Review and Compliance**:

- Review customer contracts to verify alignment with inspection schedules.
- Monitor contract terms, ensuring inspections occur as scheduled.
- **Document Management**:

- Create and organize Service/Inspection files for the Service Department.
- Upload inspection reports, approvals, and relevant images.
- **Order Tracking and Coordination**:

- Regularly review open orders to confirm inspection scheduling.
- Collaborate with relevant teams to streamline inspection processes.
- **Professional Support and Confidentiality**:

- Assist and support the Service/Inspection Department in a professional manner.
- Safeguard highly confidential information in accordance with APi Group Inc. policies.
- **Clerical and Administrative Functions**:

- Provide clerical and telephone support to the Service Department.
- Facilitate smooth information flow within the department.
- **Departmental Organization**:

- Uphold the tidiness and organization of the overall department.
- Contribute to an efficient and well-structured work environment.
- **Special Projects and Adaptability**:

- Undertake special projects or additional duties as assigned.
- Demonstrate adaptability in handling diverse tasks.

**Why Choose to Work for American Fire Protection Group?**
- We offer competitive pay for experienced fire protection experts. Pay is based on the level of experience you have in the fire protection industry.
- We are owned by the APi Group, a publicly traded, multi-billion-dollar corporation based in Minnesota. This is a benefit that provides financial support and backing, world-class training, and leadership development.
- We offer an industry leading benefits package that includes medical, dental, vision, flex spending, tuition reimbursements, profit sharing, an Employee Stock Purchase Plan, and an employer-matched 401K program.
- We strongly believe in promoting from within. Every employee has the opportunity to participate in our Individual Development Plan (IDP) process. If you have the drive to make a better career for yourself, we will help you achieve that goal.
- We strongly advocate for the use of the most current technology our industry has to offer.
- We are an engaged organization with strong and authentic values, with clear evidence of trust and fairness, where two-way promises and commitments are understood and fulfilled.
- We hire people whose values align with ours. This is a key element of our People/Talent Development Operating Code tenet.
- Many of our employees have worked with us for over 30 years. We believe if you invest in the right people, you will create long-lasting professional relationships that benefit everyone.
- We have a longstanding commitment to hire veterans, both in the field and in the office.

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