Room Attendant
2 weeks ago
Job Summary: The Room Attendant at The Sheraton Palo Alto is responsible for maintaining clean and well-stocked guest rooms and public areas in a timely and efficient manner. This individual will contribute to the overall guest experience by ensuring a high level of cleanliness and comfort for each guest during their stay. This position is a full-time, salary role and will report to the Housekeeping Manager.
Compensation & Benefits:
- $22 per hour, paid biweekly
- Comprehensive benefits package including health insurance, paid time off, and retirement benefits
- Opportunities for career advancement within a global hospitality company
**Responsibilities**:
- Clean and prepare guest rooms according to established standards and guidelines
- Change linens, make beds, and restock amenities in a timely fashion
- Thoroughly clean and disinfect bathroom fixtures and surfaces
- Vacuum, sweep, and mop guest rooms and public areas
- Report any maintenance issues or guest complaints to appropriate department
- Adhere to all safety and security protocols
- Maintain a professional and courteous demeanor when interacting with guests
- Continuously strive to improve efficiency and guest satisfaction
**Requirements**:
- High school diploma or equivalent preferred
- Prior housekeeping experience in a hospitality setting is a plus
- Strong attention to detail and ability to work efficiently in a fast-paced environment
- Excellent communication and customer service skills
- Physical ability to perform tasks such as lifting, bending, and standing for extended periods of time
- Flexible schedule with the ability to work weekends, holidays, and occasional overtime if needed
EEOC Statement: The Sheraton Palo Alto is an equal opportunity employer and values diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We are committed to providing an inclusive and welcoming work environment for all employees.
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