Quality Manager

3 weeks ago

Show Low, United States ChangePoint Integrated Health Centers Full time

**Job Code**

040

**Status**

Exempt

**Lines of Authority**

This position is under the direct supervision of the CEO. This position supervises the Quality Data Analyst and Medical Records Coordinator.Works collaboratively with executive leadership and management to provide feedback regarding quality management, information technology, utilization management, primary care administrative and clinical operations, and clinical medical record information.

**Position Summary**

The Quality Manager is responsible for oversight and management of all Quality Management and Medical Records and performs Special Projects as requested. Works cooperatively with all staff throughout ChangePoint

This position oversees clinical record reviews for monitoring compliance with regulatory agencies and payers and the monitoring and evaluation/revision of the Quality Management Plan. Activities include but not limited to CARF Accreditation, CMS, AHCCCS, grants, training, and development activities. This position is responsible for the implementation and coordination of the Quality Management & Information Management Plans, surveillance, reporting, analysis, investigation, program evaluation, education, audit activities

This position also takes on special projects such as marketing designs and campaigns, community engagement and advertising

**Duties and Responsibilities**
- Adheres to personnel policy and complies with agency requirements for ethical and professional behavior.
- Provides management and oversight of all Quality Management Employees & Patient Safety and Medical Records programs. Provides on-going review and implementation of the organization's Quality Management, Utilization Management & Information Management Annual Evaluation and Plan.
- Works closely with others to assure organizational compliance with standards. Facilitates, tracks performance, monitors and consults on all quality and utilization management, documentation standards and compliance, and employee and patient safety.
- Provides support of the Medical Office Clinic. Provide support for the operational performance of the clinic and provider quality metric performance.
- Inspects environment and observes personnel activities for the purpose of detecting patient safety. Monitors and evaluates compliance with standards.
- Serves as a liaison between facility and state/local agencies.
- Monitors, investigates, and reports all incident reports within ChangePoint for both employee and patient populations. Conducts ongoing surveillance of all quality and safety issues and concern, gathers and interprets data and keeps accurate records of all findings.
- Able to produce verbal and written reports and visual graphs to reflect data analysis.
- Provides and develops training, in-services and orientation programs concerning for quality and patient safety, privacy and security issues
- Assists and participates with any selection and purchase of all equipment and/or supplies that relate to patient safety
- Promotes quality and safety to help maintain a safe and pleasant work environment, follows safety regulations, and actively contributes towards a safe workplace. Make recommendations to supervisors related to employees' performance, training needs and level of comprehension
- This position manages all organization complaints and incident reports through a organized reporting system and procedure. Collaborates with appropriate executive leadership and managers on area of concerns. Investigates, tracks all communication, problems and maintains accurate complaint and incident reporting documentation and resolution.
- Participates in ongoing education and training including but not limited to Quality & Patient Safety, Health Information Management, Privacy and Security
- Perform other duties as may be required by COO.

**Primary Contacts**

Frequent interaction with staff, vendor, patients (and families).

**Position Requisites**

Qualifications and Experience

Required:

- Bachelor's Degree in social work, psychology, computer technology or healthcare leadership (or 5 years equivalent experience)
- Valid Arizona Driver's License
- Comply with a Drug Free workplace
- Fingerprint Clearance.

Preferred:

- 7 years equivalent experience
- Nursing techniques
- Excellent understanding of computer systems, security, network and systems administration, database

and data storage systems, and telecommunications systems
- Management experience.
- CPHQ, ITIL and/or RHIA certification

Skills/Abilities

Required:

- Fluent in English both verbally and in writing.
- Literate.
- Able to effectively employ analytical and problem-solving skills.
- Possesses knowledge of the basic principles of epidemiology and the infectious disease process.
- Possesses a working knowledge of agents which cause disease, reservoirs, knowledge of spectrum of disease, disease carriers' modes of transportation, host factors that enhance susceptibility, colonization of infection, and approaches to

  • Quality Assurance Assistant

    1 week ago

    Show Low, United States TLC Supported Living Services Full time

    **At TLC Supported Living, we are committed to improving the quality of life for individuals with developmental or physical disabilities, by alleviating barriers to their independence and striving to help them reach their full potential.** **Join our team as a Quality Assurance Assistant and make a difference for special needs families!** **Why Choose TLC...

  • Ftth Quality Control Technician

    7 days ago

    Show Low, United States BENTON TECHNICAL SERVICES INC Full time

    Benton Technical Services specializes in all aspects of aerial and underground FTTH/FTTP construction. With over 20 years of experience building and maintaining fiber optic and legacy communication systems, we are counted on for our owner-operated team to deliver unparalleled quality and customer service. Our customers have included many of the nation’s...

  • Office Manager

    4 weeks ago

    Show Low, United States Haven of Show Low Full time

    Are you an organized and efficient professional looking to take on a vital role in a healthcare setting? Haven Health Show Low in Show Low, Arizona, is seeking an experienced Office Manager to oversee the administrative functions of our facility. This is an excellent opportunity to join a dedicated team and contribute to the smooth operation of our...

  • Testing Manager

    6 days ago

    Show Low, United States Northland Pioneer College Full time

    **GENERAL STATEMENT OF RESPONSIBILITIES**: The Testing Manager is a 12-month administrative position responsible for overseeing the operations of the College's testing centers and Tech Hubs, and actively contributing to the growth and enhancement of the College's testing services. This role reports to the Dean of Instructional Innovation and involves...

  • Testing Manager

    4 weeks ago

    Show Low, United States Northland Pioneer College Full time

    Job DescriptionJob DescriptionGENERAL STATEMENT OF RESPONSIBILITIES:The Testing Manager is a 12-month administrative position responsible for overseeing the operations of the College's testing centers and Tech Hubs, and actively contributing to the growth and enhancement of the College's testing services. This role reports to the Dean of...

  • General Manager Food

    1 week ago

    Show Low, United States Glad your here Full time

    Job DescriptionJob DescriptionWe are seeking a General Manager Food to join our team! You will be responsible for providing customers with a memorable dining experience. Responsibilities:Supervise and coordinate all culinary activitiesOversee guest services and resolve issuesEnsure a high quality of ingredients and food preparationTrain and manage...

  • Business Office Manager

    4 weeks ago

    Show Low, United States Haven of Show Low Full time

    Are you an organized and efficient professional with a passion for healthcare administration? Haven Health Show Low in Show Low, Arizona, is seeking an experienced Business Office Manager to oversee the financial and administrative functions of our facility. This is an excellent opportunity to join a dedicated team and contribute to the financial health and...

  • Restaurant Manager

    1 month ago

    Show Low, United States Troon Golf, L.L.C. Full time

    Torreon Golf Club is excited to announce the exceptional career opportunity of Restaurant Manager. Qualified candidates will thrive in a hospitality environment and be highly focused on providing superior service. Key Responsibilities of the Restaurant Manager: * Organizes and conducts pre-shift meetings to review specials, menu changes, house counts,...

  • Case Manager/advocate

    4 weeks ago

    Show Low, United States ChangePoint Integrated Health Centers Full time

    **Case Manager/Advocate** **Job Code** **Status** - Hourly non-exempt_ **Lines of Authority** - This position is supervised by the Program Manager or their Designee of the SAFE House. Unless specifically designated this position does not supervise other personnel. The position may require periodic participation in peer review activities_ **Special...

  • Restaurant Manager

    2 weeks ago

    Show Low, Arizona, United States Troon Golf, L.L.C. Full time

    Torreon Golf Club is thrilled to present an exciting career opportunity as a Restaurant Manager! If you're passionate about hospitality and dedicated to delivering top-notch service, you could be a perfect fit.Key Responsibilities of the Restaurant Manager: Coordinate and lead pre-shift meetings to discuss specials, menu updates, and house counts. Maintain...

  • Assistant Manager, Rsr

    1 week ago

    Show Low, United States Amazon.com Services LLC Full time

    **Basic Qualifications**: - High School or equivalent diploma - 6+ months of leadership experience in a retail, distribution or similar environment - Can lift up to 49 pounds, stand/walk during shifts lasting up to 12 hours, and be able to frequently push, pull, squat, bend, and reach - Work 40 hours/week, and overtime as required - Work a flexible...

  • Shift Manager

    2 weeks ago

    Show Low, Arizona, United States Wendy's Full time

    Why Work at Wendy'sAbout the Job and CompanyMovin' on up... Families come in all shapes and sizes. And that includes the Wendy's family - the team you'll be part of as a Wendy's Shift Manager.The good stuff - like great colleagues, quality food, and a reliable paycheck - check.What You'll DoAs a Shift Supervisor, you'll provide guidance to crew members,...

  • Unit Manager

    1 week ago

    Show Low, United States Haven of Show Low Full time

    Are you a dedicated nursing professional looking for a leadership role where you can make a real difference? Haven Health Show Low in Show Low, Arizona, is seeking an experienced and compassionate Unit Manager (RN or LPN) to join our team. This is an excellent opportunity to advance your career while contributing to the highest standards of patient...

  • Project Manager/estimator

    3 weeks ago

    Show Low, United States Mountain Roof Repair, LLC Full time

    Mountain Roof Repair, LLC is a roofing contractor that specializes in roof repair & maintenance, re-roofing, new roofing, and renovations. We specialize in roofing systems including metal, shingles, coating, and single-ply roofing. Our services are available for commercial and residential locations. **Job Overview** **Duties** - Manage and prepare project...

  • Office Manager of Holbrook

    1 week ago

    Show Low, United States ChangePoint Integrated Health Centers Full time

    **Position Summary** The Outpatient Office Manager's purpose is to organize, direct and supervise all functions associated with the operations of the front office of the ChangePoint Integrated Health. **Duties and Responsibilities** 1. Adheres to personnel policy and complies with agency requirements for ethical and professional behavior. 2. Establishes...

  • Wireless Sales Manager

    4 weeks ago

    Show Low, United States Acosta Group Full time

    Wireless Sales Manager General Information Company: PRE-US Location: SHOW LOW, Arizona, 85901 Ref #: M58866 Function: Field Management Employment Duration: Full-time Benefits: Medical, dental and vision insurance Company-paid life insurance, short-term and long-term disability 401k program Generous Paid Time Off (PTO) program Description and...

  • Arby's General Manager

    1 week ago

    Show Low, United States Arby's Full time

    **ARBY'S - GENERAL MANAGER**: Are you a seasoned leader in the restaurant industry with a track record of delivering exceptional results? Do you thrive in a fast-paced, customer-centric environment? If so, we invite you to explore the exciting opportunity of becoming a Restaurant General Manager at Arby's, proudly operated by KBP Inspired, a franchise...

  • Arby's Assistant Manager

    1 week ago

    Show Low, United States Arby's Full time

    **ARBY'S - ASSISTANT MANAGER**: Are you ready to elevate your career in the world of fast-food management? KBP Inspire is seeking a dynamic and motivated Assistant General Manager to join our Arbys team. If you have a passion for leadership, a knack for operations, and the drive to excel in the restaurant industry, we want you! Dive into this exciting...

  • Health Information Management Specialist

    4 weeks ago

    Show Low, United States Ensemble Health Partners Full time

    Thank you for considering a career at Ensemble Health Partners! Ensemble Health Partners is a leading provider of technology-enabled revenue cycle management solutions for health systems, including hospitals and affiliated physician groups. They offer end-to-end revenue cycle solutions as well as a comprehensive suite of point solutions to clients across...

  • Group Clinic Manager

    1 month ago

    Show Low, United States American Vision Partners Full time

    Company Intro: At **American Vision Partners (AVP)**, we partner with the most respected ophthalmology practices in the country and integrate best-in-class management systems, operational infrastructure, and advanced technology to provide the highest quality patient care possible. Our practices include Barnet Dulaney Perkins Eye Center, Southwestern Eye...