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Pennsylvania Game Commission Dispatcher Supervisor
3 months ago
**THE POSITION**:
Are you an organized and motivated professional, looking for an exciting new opportunity offering career growth and advancement? The Pennsylvania Game Commission (PGC) is seeking an ambitious Dispatcher Supervisor at the centralized dispatch center. Effective communication skills and sound decision making are essential for success in this role. If you possess these skills and are looking for a challenging, rewarding career then the Pennsylvania Game Commission would like to talk to you
**DESCRIPTION OF WORK**:
As a Dispatcher Supervisor, you will plan, direct, and schedule the work of Pennsylvania Game Commission Dispatchers engaged in responding to statewide requests for emergency and non-emergency wildlife services. This work encompasses a full range of supervisory duties, monitoring system operations, as well as taking appropriate action when system anomalies occur and notifying agency managers of significant incidents. You will perform public service dispatching work which involves receiving, dispatching, and coordinating information and processes in the PGC Centralized Dispatch Center in addition to performing a variety of general support duties related to communication activities, including record keeping, typing, and filing.
You will operate a radio, telephone, audio recorder, and computer to coordinate communications between State Game Wardens, PGC staff, law enforcement agencies, and the public. The responsibilities of the position are carried out with considerable independence under the general supervision of the Centralized Dispatch Operations Manager. Additionally, work performance is reviewed for conformance to established policies and procedures through reports and conferences.
Interested in learning more? Additional details regarding this position can be found in the position description.
**Work Schedule and Additional Information**:
- Full-time employment
- Work hours are 7:45 AM to 4:00 PM, with 45-minute lunch. Shifts vary working (5) days in a 7-day week.
- ** Salary**:_ _**In some cases, the starting salary may be non-negotiable.
**REQUIRED EXPERIENCE, TRAINING & ELIGIBILITY**:
**QUALIFICATIONS**
**Minimum Experience and Training Requirements**:
- Two years as a Pennsylvania Game Commission Dispatcher (commonwealth title); **or**
- Four years of dispatching experience involving police, fire, and/or ambulance personnel and services; **or**:
- An equivalent combination of experience and training.
**Special Requirements**:
- You must possess a clear, firm voice and no major speech, hearing, or visual impairments that would interfere with understanding verbal communication, being understood, or using electronic communications equipment and visual display equipment.
- All employees must possess and maintain CLEAN and JNET certifications for the duration of employment in this job.
- **Additional Requirement**:
- You must be able to perform essential job functions.
**Preferred Qualifications (not required)**:
- Available and willing to work rotating shifts, including weekends and holidays
- Possession of a valid Pennsylvania hunting license
- Dispatch operations experience including using two-way radio, multi-line telephone, computer aided dispatch systems, or performing complex clerical work
- Dispatch operations experience using a computer-aided dispatch (CAD) system
- Dispatch operations experience including the use of a wireless headset and microphone
- Experience using computer systems for entering, updating, and retrieving information
- Possession of a valid Public Safety Telecommunicator certification issued by the Association of Public Safety Communications Officials
- Experience using Microsoft Office software
- Ability to type while listening to a caller or radio traffic
- Willing to work and commute to Dauphin County, Pennsylvania
**How to Apply**:
**Veterans**:
**Telecommunications Relay Service (TRS)**:
- 711 (hearing and speech disabilities or other individuals).
If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date.
Learn more about our Total Rewards by watching this short video
**Health & Wellness**
We offer multiple health plans so our employees can choose what works best for themselves and their families. Our comprehensive benefits package includes health coverage, vision, dental, and wellness programs.*
**Compensation & Financial Planning**
We invest in our employees by providing competitive wages and encouraging financial wellness by offering multiple ways to save money and ensure peace of mind including multiple retirement and investment plan options.
**Work/Life Balance**
We know there’s more to life than just work Our generous paid leave benefits include paid vacation, paid sick leave, eight weeks of paid parental leave, military leave, and paid time off for most major U.S. holidays, as well as flexi
