Manager, Field Communications
2 weeks ago
**Company Description**
McDonald’s is proud to be one of the most recognized brands in the world, with restaurants in over 100 countries that serve 70 million customers daily. As the global leader in the food service industry, our legacy of innovation and hard work continues to drive us.
From drive thru updates to delivery to mobile order and pay, we are innovating quickly and growing. Joining McDonald's means thinking big and preparing for a career that can have influence around the world.
At McDonald’s, we see every day as a chance to create positive impact. We lead through our values centered on inclusivity, service, integrity, community and family. From support of Ronald McDonald House Charities to our Youth Opportunity project and sustainability initiatives, our values keep us dedicated to using our scale for good: good for our customers, people, industry and planet. We also offer outstanding benefits including a sabbatical program, tuition assistance and flexible work arrangements.
McDonald's Global Impact team is aligned around a mission to make McDonald’s one of the most respected, trusted, and admired brands in the world. We will do this through actions to drive responsible business growth, investments to foster community, values-based advocacy, and compelling communications that matter to our customers, our System and our global partners. Read more about our Purpose & Impact here.
We’re looking for a Manager, Field Communications to lead the local communications strategy across two Midwest and Northeast markets (i.e., Field Offices). You will be a critical conduit and thought partner to both McDonald’s Field leadership and restaurant owner/operators.
This position will be remote, with occasional travel required to McDonald’s Chicago headquarters and locally within your Field Offices. You will report directly to the Sr. Manager, US Field Communications and be a member of the broader North American Impact team.
**Strategic Responsibilities**:
In this role, you will:
Execute a cohesive Field Communications strategy that ensures McDonald’s national priorities and narrative are cascaded locally:
- Strategy will be implemented in partnership with the broader Field Communications team consisting of your fellow Field Communications Managers and the Sr. Manager of Field Communications.
Serve as the go-to communications counselor for Field Vice Presidents and other Field Leadership positions (local McDonald’s leadership).
Support the vision and develop the narrative/communications strategy for McDonald's Field and owner/operator events.
Manage all internal communication channels for Field Offices including leadership messaging, newsletters, intranet channels, Workplace posts, etc.
Partner with Field PR team on proactive local media relations to drive brand reputation.
Build and maintain critical owner/operator relationships locally.
**Qualifications**
- BA/BS degree required.
- Experience with both internal and external communications.
- Experience with improving entire existing processes, systems and / or products.
- Experience providing counsel and driving influence with senior leadership.
- Ability to navigate, orchestrate, and work through complex issues with a strategic, tactical, and fresh perspective.
- Proven ability to adapt quickly to a fast-paced environment and support multiple high priority work streams.
- High level of strategic focus and perspective and tactical ability to deliver.
**Additional Information**
Nothing in this job posting or description should be construed as an offer or guarantee of employment.
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